Admin

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Everything posted by Admin

  1. We are investigating these reports, and it appears as though there is likely an issue with Ptarmigans not spawning in on Custom games. We will provide more information as soon as it is available. Thanks, Survivors!
  2. Thank you for sharing. We are reviewing this feedback, and we will reach out if we have additional questions regarding these reports.
  3. Thank you for reaching out. Can you confirm the Experience Mode you are playing on (or whether you're playing on Custom settings)? Thanks in advance!
  4. Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  5. Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  6. Thanks! It's certainly been updated since then, we'll make that adjustment.
  7. Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  8. Have you experienced the quartering meat issue since the update? We released a fix for this, but we are happy to investigate if you are still experiencing issues!
  9. Hi Survivors, Survivors, we are working to address issues following the recent release of the 2.17 Update and we will provide news on upcoming fixes as soon as more information is available. To access an updated list of high-priority Known Issues, please visit: https://bit.ly/3r2gz4I (Please note that this is not an exhaustive list, and we are working to resolve concerns as quickly as possible.) If you encounter a bug that does not appear on the Known Issues list, please file a bug report via the Support Portal: http://hinterlandgames.com/support Thank you for your patience and support! - The Hinterland Team
  10. We continue to receive bug reports, and we are working toward resolutions for many of these issues. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues Please note that the best way to report issues is via the Support Portal, and we strongly recommend filing a ticket if you have not already done so: http://hinterlandgames.com/support Thank you for your patience, and we will follow up with you directly if we have any additional questions about the bugs listed in this thread.
  11. Hi Survivors! Thank you for your ongoing feedback following the recent update. We have a couple of quick notes for you. We continue to receive bug reports, and we are working toward resolutions. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues We also released an update today to address the black screen issue on Linux: Finally, if you are playing on Mac and previously used glcore, you will need to turn it off or switch to "-disable-postprocess." If you still require further assistance after following these steps, please reach out to us via the Support Portal. We appreciate your patience. http://hinterlandgames.com/support Thank you, again, and please don't hesitate to continue reaching out with feedback, suggestions, or bug reports!
  12. Thank you for reaching out. To confirm, we have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  13. Hi @hozz1235! Following the 2.17 Update, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues This list isn't exhaustive, but we will continue to make adjustments as we release fixes. Thanks for your patience!
  14. Thank you for reaching out. We are reviewing these reports. If anyone feels the decay rate of ingredients is bugged while playing, please reach out via the Support Portal and we would be happy to investigate: http://hinterlandgames.com/support We appreciate any additional information you can provide. Thank you!
  15. Update: We are working toward a resolution for this, and we will share more information if/when it becomes available. Thank you, again, for your patience and feedback!
  16. Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  17. Thank you for your feedback, and for all the constructive, respectful conversation in this thread. We appreciate it, and we will continue to review feedback as it comes in.
  18. Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  19. Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  20. Keep them coming! There are some great ideas here, and thank you for sharing!
  21. The Travois is coming in a future update, and we will share more information closer to its release. Many players are excited about different features for different reasons, and there is no one right way to enjoy the game. We hope you enjoy the Travois when it is available, and we appreciate your patience in the meantime!
  22. Checking in on this issue -- are you still unable to access the update on EGS? We appreciate your patience!