Admin

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  1. Thank you for your patience. We released a fix for this issue earlier today: As for any folks experiencing issues on Mac: if you are playing on Mac and previously used glcore, you will need to turn it off or switch to "-disable-postprocess." If you still require further assistance after following these steps, please reach out to us via the Support Portal. We appreciate your patience. http://hinterlandgames.com/support
  2. @Leeanda -- thank you for posting. Are you still experiencing the harvesting issue? We believe this is resolved, but please don't hesitate to let us know if you run into any other issues!
  3. Hello Community, We have just released our v2.18 (117282) Hotfix for THE LONG DARK (including Survival Edition), TALES FROM THE FAR TERRITORY, on Steam. This addresses one Linux specific issue. PLATFORM-SPECIFIC ISSUE Linux - Fixed an issue that caused THE LONG DARK to become stuck on a black screen when launched on Linux. To check current releases on each platform, please visit our new Build Status Page. Please visit our Support Portal (or consult our Known Issues page) if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio). ### END OF RELEASE NOTES ###
  4. Thank you for your feedback. We will pass this along to the team. Our priority is to ensure the safety of our players, and we will prioritize that as we consider whether we want to make any adjustments. Thank you for your patience.
  5. We're actively working on this one, @ManicManiac but please don't hesitate to reach out if you encounter any other issues. We are also working to update the Known Issues list ASAP on the Support Portal so everyone is aware of the top issues we are working on following this release. Thanks!
  6. We temporarily removed the Bearskin Bedroll from the Radial Menu. We will follow up with additional questions on the other issues you mentioned if we have any additional questions, and we will share more information as soon as it is available. Thank you!
  7. Thank you for posting! We are aware of the issue with the Arrows, and we will follow up if we have additional questions on the other bugs you reported. We appreciate your patience.
  8. We are still investigating reports of this issue, and we will share more information as it becomes available. If you have additional details, please reach out via our Support Portal: http://hinterlandgames.com/support
  9. The update may take a little longer on Epic, but it is on its way! Thank you for your patience.
  10. Thank you for your support, Survivors. We can't wait to hear about your new adventures exploring FRONTIER COMFORTS!
  11. TALES FROM THE FAR TERRITORY, Part Three: FRONTIER COMFORTS is available today on Steam, Epic Games Store, PlayStation, and Xbox! (Please note that it can take time for the update to appear on all platforms.) The latest Expansion Pass update introduces major new features and content, including great new ingredients and recipes with Frontier Cooking, the Ptarmigan, and exciting new Tool Variants to help you survive the wild reaches of the Far Territory. For more information on Frontier Cooking and all of the great new content available in Part Three: FRONTIER COMFORTS, watch our new update video below: Part Three: FRONTIER COMFORTS Expansion Pass Content Frontier Cooking: We’ve added seven new Ingredients to the game – including Potatoes, Flour, Salt, Broth, Carrots, and more – and a Recipe system that lets you combine ingredients in order to create a whole range of cozy Frontier Dishes, like Rabbit Stew, Acorn Pancakes, and Peach Pies. You can find Recipes scattered around Great Bear Island, starting with a selection of six simple Recipes (increasing to 15 as your skill improves), and an additional nine Unique Recipes. Skillet: We also added a Skillet to the game to help you create some of the new Frontier Cooking recipes. Ptarmigan: You’ll find Ptarmigans in small groupings on the ground, perfect for hunting quietly with stones and Fire-Hardened Arrows. Ptarmigans are a source of meat, and you’ll also be able to collect their Down which will allow you to craft a couple of new items – an Improvised Down Bedroll and an Improvised Insulation, which adds an extra layer of warmth. Hunter's Revolver: A new, vintage-style Revolver that is more deadly at long range. Forester's Revolver: An older, reliable, durable weapon. Warden's Revolver: A lightweight Revolver with a shorter barrel for faster aiming. Sport Bow: A light and durable manufactured Bow. Miner’s Flashlight: Equipped with a larger, more efficient battery. Free Stream Note: This update is available to anyone who owns THE LONG DARK or SURVIVAL EDITION. We’ve made some significant updates and introduced an Enhanced Fishing system for this update, including: Ice Fishing Holes: You can now set up your own fishing locations in regions that have bodies of sufficiently deep water. Tip-Ups: You can place a new Tip-Up over any ice fishing hole and it will catch a fish for you (unless the line breaks, you get unlucky, or have left it out too long and it becomes ruined). Fishing Lures: We’ve added new Fishing Lures to improve your chances of catching a Rare Fish, and you can also harvest raw fish to create Bait. These two items can be added to Tip-Ups or regular fishing lines to increase your chance to catch fish and encourage larger fish to bite. Rare Fish: This update includes four new Rare Fish, including the Burbot, Goldeye, Red Irish Lord, and Rockfish. Burdock: We’ve also added Burdock, a new harvestable plant. Look out for their distinctive stalks and use an appropriate tool to dig their roots out from the ground. With a small amount of preparation, you can eat them raw, cook them as part of a recipe, or make a warming tea that will help combat food poisoning. Additional Changes - Increased Framerate Limits Note: This update is available to anyone who owns THE LONG DARK, SURVIVAL EDITION, or WINTERMUTE. Starting with this update, THE LONG DARK now supports 60 FPS on the following platforms: Xbox Series X/S - Targeting 30FPS at 4K. Targeting 60FPS at 1440p. Xbox One X - Targeting 30FPS at 4K. Targeting 60FPS at 1440p. Playstation 5 - Targeting 30FPS at 1680p. Targeting 60FPS at 1680p. Playstation 4 Pro - Targeting 30FPS at 1680p. Targeting 60FPS at 1680p. You can manually enable the higher frame rate cap, or change it back to the 30 FPS cap, via the Display Settings: Options -> Display -> Frame Rate Target Please note that this change does not indicate official support for next-gen consoles, but we will continue working toward additional improvements, including providing official support for next-gen consoles, visual enhancements, and more. We will provide additional information in the coming months as more information becomes available. About TALES FROM THE FAR TERRITORY Releasing in multiple Parts, TALES FROM THE FAR TERRITORY includes both paid updates for those who own the Expansion Pass, and free updates for anyone who owns THE LONG DARK (or SURVIVAL EDITION). Thank you for your ongoing support, Survivors. Good luck exploring the Far Territory, and we hope you enjoy Part Three: FRONTIER COMFORTS! For more information on TALES FROM THE FAR TERRITORY, including details on availability, known issues, and the content Roadmap, please visit the updated Expansion Pass website. To share your adventures in the Far Territory and connect with a fantastic community of Survivors around the world, please join our Official Community.
  12. Hello Community, We have just released our v2.17 (117074) update for THE LONG DARK (including Survival Edition), TALES FROM THE FAR TERRITORY, and WINTERMUTE on Steam, Epic Games Store, Xbox, and PlayStation. (Please note that it can take time for the update to appear on all platforms.) This update includes the latest Expansion Pass update TALES FROM THE FAR TERRITORY, Part Three: FRONTIER COMFORTS, along with a free update available to anyone who owns THE LONG DARK or SURVIVAL EDITION, and various bug fixes and quality of life improvements. TALES FROM THE FAR TERRITORY, Part Three: FRONTIER COMFORTS Note: For a description of the new features and content in Part Three, plus the latest Update Video, please click HERE. Frontier Cooking System: A completely new cooking system that allows the combination of ingredients using Recipes. As part of the new system we’ve included seven new Ingredients, a selection of 15 simple Recipes, and an additional nine Unique Recipes that offer special gameplay benefits. Skillet: A useful cooking tool to help you prepare some of the new Frontier Cooking recipes. Ptarmigan: Perfect for hunting quietly with Stones or Fire-Hardened Arrows, Ptarmigans are a source of meat, and also provide Down used in crafting the new Improvised Down Bedroll, and the Improvised Insulation Accessory. Hunter's Revolver: A new, vintage-style Revolver that is more deadly at long range. Forester's Revolver: An older, reliable, durable weapon. Warden's Revolver: A lightweight Revolver with a shorter barrel for faster aiming. Sport Bow: A light and durable manufactured Bow. Miner’s Flashlight: Equipped with a larger, more efficient battery. Free Update Stream Note: This update is available to anyone who owns THE LONG DARK or SURVIVAL EDITION. The updated Enhanced Fishing system includes: Free-Form Ice Fishing Holes: Allows you to set up your own fishing locations in regions that have sufficiently deep bodies of water. Tip-Ups: Place a new Tip-Up over any ice fishing hole and it will automatically catch a fish for you. Fishing Lures: New Fishing Lures help with catching Fish, and also increase your chances of catching the new Rare fish. Bait: You can now harvest Bait from raw fish to increase your chances of catching fish either when using the Tip-Up or conventional fishing. Rare Fish: The Burbot, Goldeye, Red Irish Lord, and Rockfish. Burdock: Burdock is a new harvestable plant. Eat them raw, cook them as part of a recipe, or make a warming tea that will help combat food poisoning. DETAILED RELEASE NOTES Xbox and PlayStation Frame Rate Update Starting with this update, THE LONG DARK now supports 60 FPS on the following platforms: Xbox Series X/S - Targeting 30FPS at 4K. Targeting 60FPS at 1440p. Xbox One X - Targeting 30FPS at 4K. Targeting 60FPS at 1440p. Playstation 5 - Targeting 30FPS at 1680p. Targeting 60FPS at 1680p. Playstation 4 Pro - Targeting 30FPS at 1680p. Targeting 60FPS at 1680p. You can manually enable the higher frame rate cap, or change it back to the 30 FPS cap, via the Display Settings: Options -> Display -> Frame Rate Target Note: We are still working toward additional improvements, including providing official support for next-gen consoles, visual enhancements, and more. We will provide additional information in the coming months as more information becomes available. BUG FIXES GENERAL & CRASHES Steam - Fixed an issue where players received errors reading "failed to load HinterlandOptionalContent.Steam" on Windows, Mac, and Linux. General - Fixed an issue where sleeping in a Helicopter without a Bedroll would result in a crash. General - Fixed an issue where audio would not play the first time Harvesting something (Rosehips, etc) after entering a scene. General - Fixed an issue that would cause the game to crash for some players, when applying a bandage. General - Fixed an issue that would cause the Mountain Town Transmitter to report the incorrect GUID information, which could result in a crash. General - Main Menu - Fixed a potential crash if a player entered into gameplay while the News menu was still waiting for a response from the server. General - Fixed an erroneous error message that could appear in the player’s log file, eventually leading to performance issues. General - Fixed a very rare crash that could occur if the player invoked a menu, such as the Inventory or death screen, while also pressing a button for another input, such as walking or interacting with something. GAMEPLAY Gameplay - Fixed an issue where quartering animals occasionally resulted in missing meat. Gameplay - Fixed an issue where a Carcass could become non-interactable if left in the world for an extended period of time. Gameplay - The Bow will now switch to Fire-Hardened Arrows automatically, if they are the only arrows left in the players Inventory. Gameplay - Fixed an issue that caused the Energy Drink to give the incorrect duration for the associated Headache affliction. Gameplay - Fixed an issue where Bedrolls slept or rested in could be destroyed in a struggle, even when not in a player’s inventory. Gameplay - Fixed an issue that prevented Bedrolls from showing their damage state when placed on the ground. Gameplay - Fixed an issue where renewable items (Sticks, Stones, Coal, etc.) were sometimes more plentiful than intended. Gameplay - Fixed an issue that could cause corrupted save data, if the player quickly equipped the Shortwave Radio, put it away, then quickly exited the game. Gameplay - Fixed an issue that would cause fully cooked, or partially cooked food items to revert to a raw state, if dragged off the cooking surface and dropped onto a new one. Gameplay - Interloper - Spelunker's Lantern variant is now available in Interloper. USER INTERFACE UI - Map - Fixed an issue that caused Rock Cache Map markers to appear in the wrong location, or not on the Map at all. UI - Fixed an issue that caused the Headache Affliction meter to show a maximum of 1 hour, regardless of the actual Affliction length. UI - Campcraft Radial Menu - Added the Fishing Hole to the Camp Radial Menu slot and temporarily removed the Bearskin Bedroll. UI - Journal - Added the Challenge Objective tab that was missing from the Journal while playing a Challenge. ENVIRONMENT ART Environment - Blackrock Prison - Fixed an issue that made it so players could not interact with a Battery inside one of the Trucks. Environment - Timber Wolf Mountain - Fixed an issue that would cause the door to the Mountaineer’s Hut to open on the wrong side, preventing the player from closing it. Environment - Pleasant Valley - Fixed an issue that would cause Recycled Cans to appear tiny, if placed next to the Rim Grill, found near the Pleasant Valley Farmhouse. Environment - Pleasant Valley - Updated one of the Interloper start positions to be further away from a Prepper Cache. AUDIO Audio - Adjusted audio for the Lit Flare and Marine Flare so it emits properly from the Flare’s location. PLATFORM-SPECIFIC ISSUES Xbox/PS4 - Fixed an issue that would cause the game to crash on Xbox One and PlayStation, when performing an action. PS4 - Fixed a potential crash that could occur if the player was sleeping during an active Aurora. PS4 - Fixed a crash that could occur while exiting back to the Main Menu. PS4 - Fixed a crash that could occur while scrolling through the Inventory. PS4 - Fixed an issue with the timing of the subtitles, if played on a PS5 or a framerate other than 30 FPS. To check current releases on each platform, please visit our new Build Status Page. Please visit our Support Portal (or consult our Known Issues page) if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio). ### END OF RELEASE NOTES ###
  13. Thank you for your suggestion -- we just moved this to the "Wish List" section on the Forums.
  14. It doesn't appear to be bugged, but we appreciate your input and we will continue to monitor feedback.
  15. We know the truth -- and there's a lot to get excited about! Looking forward to your thoughts and feedback after the update launches.
  16. We're very excited to share this update with everyone!
  17. We can confirm that they are meant to be there, but they don't have any current function. Thanks, @Leeanda!
  18. Thank you for the ongoing discussion and feedback on this topic. We appreciate your perspectives!
  19. We are planning to add the Travois in a future update, and thank you for the suggestions! We will share more information as soon as it is available.
  20. Thank you for including this. We'll make sure to pass this along to our Support Team.
  21. You won't need to start a new game to access the new content. Good luck, Survivor!
  22. As long as the water is sufficiently deep, yes! We'll share more information in the Update Video when Part Three launches later this month.
  23. Thank you for your suggestion! We'll make sure to keep this on our radar, and we'll share more information if this changes.