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  1. No updates as of yet, but we continue to work on resolving this issue. Thank you again for your patience.
  2. There are still plans to add Blackrock, and we'll share information as it becomes available. Thanks for your patience!
  3. Thanks for sharing, certainly some unusual circumstances! For anyone encountering technical issues, please remember to access our support portal:
  4. Is there any additional information you can provide? Are you on PC? How long has the issue been going on? To log a ticket via technical support, please visit our support portal:
  5. Thanks for posting. This is a known issue we are working to resolve, thank you for your patience. We'll share updates as they become available.
  6. Thanks for posting. This is a known issue we are working to resolve, thank you for your patience. We'll share updates as they become available.
  7. Thanks for posting. We're still investigating this issue, but here's some additional information that might help in the meatime. If you switch from an account with Feats to an account without, Feats will not appear (as expected). Switching back can result in Feats still not showing; this is either a visual bug or a temporary issue. If you relaunch, they should show again. If you have already tried this and they still aren't showing up, please file a ticket via our support portal for further assistance: We'll continue to work on it, and
  8. If this happens again, can you log it via our support portal? This may (or may not) be related to other issues we're seeing, and it would be helpful to have any/all information you can forward to us. Thanks for your time, and sorry this is happening to you. Support portal:
  9. Thanks for your questions. We're going to share more info as it becomes available. In the meantime, we've included a preliminary list of rules/best practices in this thread: If people choose to share/use mods, they do so at their own risk. However, we're approaching posts with good faith -- please try to follow the general forum guidelines and rules as a whole, be respectful of one another, and we'll continue to provide info in the weeks and months to follow.
  10. I'm sorry you had this experience. We're still working on a fix for this issue, and appreciate your patience.
  11. Thank you for the time and care you put into this post. Your words are appreciated -- wishing you and yours a happy new year, and looking forward to sharing Great Bear Island with you this year.
  12. These are great. Thanks for sharing!
  13. Thanks for posting. We'll review this issue. Hope everyone had a safe and happy holiday!
  14. This is a known issue and we are working on it. Thanks for your patience, we'll post an update as soon as one is available.