Admin

Thank you for sharing. We'll continue looking into this issue.

Thank you for sharing! Yes, we are working to resolve this issue. Thanks, Survivors -- we hope to share more news soon.

Thank you for reaching out. We are working to resolve issues as they arise, and we released a Hotfix last week to address a number of bugs: We will continue to work to resolve issues, and share more information as it becomes available.

We are currently investigating these reports and we will share more information as soon as it is available. Thanks, Survivors!

Thanks for reaching out! For anyone who would like to learn more about this issue, we recently updated this on our Known Issues page: https://hinterlandgames.zendesk.com/hc/en-us/articles/13754630088852-PC We are also investigating reports of recipes not spawning. We'll update the Known Issues list as soon as we have more information to share.

We can confirm that Ptarmigans are not spawning on Custom mode. For more information, please visit: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues

As a reminder, we recently released a Hotfix to address a number of issues following the release of TALES FROM THE FAR TERRITORY, Part Three: FRONTIER COMFORTS: We are also working toward resolutions for a number of high-priority Known Issues: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues Thank you for your patience, and please don't hesitate to reach out if you need additional assistance! http://hinterlandgames.com/support

As a reminder for those unaware, we are currently working toward a fix for the following issue: Ptarmigans will not spawn when playing in Custom Survival For more information, please visit: https://hinterlandgames.zendesk.com/hc/en-us/articles/13754630088852-PC

We are still working to implement the fix for this. We appreciate your patience!

Hello Community, We have just released our v2.19 (117518) Hotfix for THE LONG DARK (including Survival Edition), and TALES FROM THE FAR TERRITORY on Xbox, PlayStation, and Epic Games Store. Please note that it may take time for the update to appear on your chosen platform. GENERAL General - Fixed an issue that caused the game to become stuck on a black screen when launched while Steam was in "Offline Mode." UI - Fixed an issue that caused the Stamina Bar to appear persistently on the HUD. UI - Fixed an issue that caused items to stack incorrectly, resulting in all items reflecting the Condition of the base stack regardless of the condition of each item. UI - Fixed an issue that prevented players from placing food items from the Radial Menu. UI - Added a message on the HUD to indicate when a player attempts to harvest a ravaged Carcass. UI - Fixed an issue where, when accessing the Menu while using a controller, the Sort icon overlapped with other Menu items. UI - Added text for the "Ptarmigan Carcass" and "Ptarmigan Nest" in the Map Details. UI - Fixed an issue that caused Improvised Insulation to use the wrong icon in the Crafting menu. UI - Fixed missing UI elements when selecting the Tip-Up from the Ice Fishing Menu. UI - Fixed an issue where some players could not Exit or Select items from the Tales Journal Tab when using a controller. UI - Fixed overlapping text when crafting the Improvised Bed Roll. Environment - Airfield - Fixed an issue where the Forge was missing from the Airfield Hangar Basement. Gameplay - Fixed an issue where animals appeared to switch back and forth between living and dead states after being killed. Gameplay - Fixed an issue that allowed players to craft Tip Ups under Wolf corpses. Gameplay - Fixed an issue where the weight of a stack of items was incorrectly based on a single item's weight, and not the combined weight of the items. Gameplay - Fixed an issue that caused Stamina to decrease at an accelerated rate when climbing a rope. Gameplay - Fixed an issue that prevented players from catching Fish while utilizing any Lure. Gameplay - Fixed an issue that caused players to receive the error message “Failed to Restore the game from a previous Save” when trying to exit an interior to any Region, preventing the player from exiting. Gameplay - Fixed an issue that caused meat to revert to an uncooked state when dragged from a Cooking Slot to the ground. Gameplay - Fixed an issue that caused Baked Potatoes to float when placed. Gameplay - Fixed an issue that caused Cooked Potatoes to revert to raw if the player transitioned to a new area. Gameplay - Decreased the decay time for Cooking Oil, Salt, and Flour. Gameplay - Fixed an issue where the Canned Corn was not being lit correctly by light sources when placed. Xbox/PS4 - Fixed a crash that could occur when attempting to Fish. EGS - Fixed an issue where players were unable to go back to the Home Menu from WINTERMUTE when playing via the Epic Games Store client. To check current releases on each platform, please visit our new Build Status Page. Please visit our Support Portal (or consult our Known Issues page) if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio). ### END OF RELEASE NOTES ###

Hello Community, We have just released our v2.19 (117518) Hotfix for THE LONG DARK (including Survival Edition), and TALES FROM THE FAR TERRITORY on Steam. (Please note that we will provide a separate update when the Hotfix is available for Epic Games Store, Xbox, and PlayStation in the coming days.) GENERAL General - Fixed an issue that caused the game to become stuck on a black screen when launched while Steam was in "Offline Mode." UI - Fixed an issue that caused the Stamina Bar to appear persistently on the HUD. UI - Fixed an issue that caused items to stack incorrectly, resulting in all items reflecting the Condition of the base stack regardless of the condition of each item. UI - Fixed an issue that prevented players from placing food items from the Radial Menu. UI - Added a message on the HUD to indicate when a player attempts to harvest a ravaged Carcass. UI - Fixed an issue where, when accessing the Menu while using a controller, the Sort icon overlapped with other Menu items. UI - Added text for the "Ptarmigan Carcass" and "Ptarmigan Nest" in the Map Details. UI - Fixed an issue that caused Improvised Insulation to use the wrong icon in the Crafting menu. UI - Fixed missing UI elements when selecting the Tip-Up from the Ice Fishing Menu. UI - Fixed an issue where some players could not Exit or Select items from the Tales Journal Tab when using a controller. UI - Fixed overlapping text when crafting the Improvised Bed Roll. Environment - Airfield - Fixed an issue where the Forge was missing from the Airfield Hangar Basement. Gameplay - Fixed an issue where animals appeared to switch back and forth between living and dead states after being killed. Gameplay - Fixed an issue that allowed players to craft Tip Ups under Wolf corpses. Gameplay - Fixed an issue where the weight of a stack of items was incorrectly based on a single item's weight, and not the combined weight of the items. Gameplay - Fixed an issue that caused Stamina to decrease at an accelerated rate when climbing a rope. Gameplay - Fixed an issue that prevented players from catching Fish while utilizing any Lure. Gameplay - Fixed an issue that caused players to receive the error message “Failed to Restore the game from a previous Save” when trying to exit an interior to any Region, preventing the player from exiting. Gameplay - Fixed an issue that caused meat to revert to an uncooked state when dragged from a Cooking Slot to the ground. Gameplay - Fixed an issue that caused Baked Potatoes to float when placed. Gameplay - Fixed an issue that caused Cooked Potatoes to revert to raw if the player transitioned to a new area. Gameplay - Decreased the decay time for Cooking Oil, Salt, and Flour. Gameplay - Fixed an issue where the Canned Corn was not being lit correctly by light sources when placed. To check current releases on each platform, please visit our new Build Status Page. Please visit our Support Portal (or consult our Known Issues page) if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio). ### END OF RELEASE NOTES ###

Thank you for your feedback! We appreciate hearing about your experiences, and we take game balance very seriously. Please continue to let us know your thoughts, and don't hesitate to reach out if you run into any bugs or critical issues: http://hinterlandgames.com/support

Thank you for your ongoing feedback. We are working to resolve issues as quickly as possible, and we hope to have more information to share in the very near future!

Thank you for reaching out. If you haven't done so already, please file a ticket via our Support Portal: http://hinterlandgames.com/support We appreciate the opportunity to investigate.

Thanks for your patience! We appreciate it.

We will provide an update as soon as the Bedroll is added back to the Radial Menu. Thanks!

We can confirm that we are working on this issue and will release a fix in an upcoming update. Thank you for your patinece -- we will hare more information as soon as it is available.

Thank you for your patience. We continue to look into this. Can you please file a Support ticket and include your save, and we will investigate further? http://hinterlandgames.com/support Once you have filed the ticket, please reach out via direct message with the email you used, and we will follow up directly. Thanks!

Thank you for reaching out. We are currently working toward a resolution for this issue. We appreciate your patience, and we will share more information as soon as it is available.

Thank you for the ongoing conversation around this topic. We will continue to monitor feedback following the update.

Thank you for reaching out. We are currently investigating this and will provide more information as soon as it is available. Thanks!

Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues

Thank you for reaching out. We have received reports about this issue, and we are currently investigating it further. We will provide more information as soon as it is available.

Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues

Thank you for the ongoing feedback in this thread. While we understand that sharing experiences and comparing notes can be helpful, the forums are not a substitute for the Support Portal as that helps us properly track the volume and severity of issues. We are currently reviewing feedback following the release of Part Three, and we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues Thank you for your patience, and we will share more information as soon as it is available.