Admin

Administrators
  • Posts

    2,478
  • Joined

  • Last visited

Everything posted by Admin

  1. Thanks! It's certainly been updated since then, we'll make that adjustment.
  2. Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  3. Have you experienced the quartering meat issue since the update? We released a fix for this, but we are happy to investigate if you are still experiencing issues!
  4. Hi Survivors, Survivors, we are working to address issues following the recent release of the 2.17 Update and we will provide news on upcoming fixes as soon as more information is available. To access an updated list of high-priority Known Issues, please visit: https://bit.ly/3r2gz4I (Please note that this is not an exhaustive list, and we are working to resolve concerns as quickly as possible.) If you encounter a bug that does not appear on the Known Issues list, please file a bug report via the Support Portal: http://hinterlandgames.com/support Thank you for your patience and support! - The Hinterland Team
  5. We continue to receive bug reports, and we are working toward resolutions for many of these issues. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues Please note that the best way to report issues is via the Support Portal, and we strongly recommend filing a ticket if you have not already done so: http://hinterlandgames.com/support Thank you for your patience, and we will follow up with you directly if we have any additional questions about the bugs listed in this thread.
  6. Hi Survivors! Thank you for your ongoing feedback following the recent update. We have a couple of quick notes for you. We continue to receive bug reports, and we are working toward resolutions. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues We also released an update today to address the black screen issue on Linux: Finally, if you are playing on Mac and previously used glcore, you will need to turn it off or switch to "-disable-postprocess." If you still require further assistance after following these steps, please reach out to us via the Support Portal. We appreciate your patience. http://hinterlandgames.com/support Thank you, again, and please don't hesitate to continue reaching out with feedback, suggestions, or bug reports!
  7. Thank you for reaching out. To confirm, we have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  8. Hi @hozz1235! Following the 2.17 Update, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues This list isn't exhaustive, but we will continue to make adjustments as we release fixes. Thanks for your patience!
  9. Thank you for reaching out. We are reviewing these reports. If anyone feels the decay rate of ingredients is bugged while playing, please reach out via the Support Portal and we would be happy to investigate: http://hinterlandgames.com/support We appreciate any additional information you can provide. Thank you!
  10. Update: We are working toward a resolution for this, and we will share more information if/when it becomes available. Thank you, again, for your patience and feedback!
  11. Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  12. Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  13. Thank you for reaching out. We have received reports about this issue, and we are working toward a resolution in an upcoming hotfix. We will provide more information as soon as it is available. In the meantime, we have also updated the Known Issues list to highlight the top priorities: https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  14. Keep them coming! There are some great ideas here, and thank you for sharing!
  15. The Travois is coming in a future update, and we will share more information closer to its release. Many players are excited about different features for different reasons, and there is no one right way to enjoy the game. We hope you enjoy the Travois when it is available, and we appreciate your patience in the meantime!
  16. Checking in on this issue -- are you still unable to access the update on EGS? We appreciate your patience!
  17. Thank you for your patience. We released a fix for this issue earlier today: As for any folks experiencing issues on Mac: if you are playing on Mac and previously used glcore, you will need to turn it off or switch to "-disable-postprocess." If you still require further assistance after following these steps, please reach out to us via the Support Portal. We appreciate your patience. http://hinterlandgames.com/support
  18. @Leeanda -- thank you for posting. Are you still experiencing the harvesting issue? We believe this is resolved, but please don't hesitate to let us know if you run into any other issues!
  19. Hello Community, We have just released our v2.18 (117282) Hotfix for THE LONG DARK (including Survival Edition), TALES FROM THE FAR TERRITORY, on Steam. This addresses one Linux specific issue. PLATFORM-SPECIFIC ISSUE Linux - Fixed an issue that caused THE LONG DARK to become stuck on a black screen when launched on Linux. To check current releases on each platform, please visit our new Build Status Page. Please visit our Support Portal (or consult our Known Issues page) if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio). ### END OF RELEASE NOTES ###
  20. Thank you for your feedback. We will pass this along to the team. Our priority is to ensure the safety of our players, and we will prioritize that as we consider whether we want to make any adjustments. Thank you for your patience.