Admin

Hi @hozz1235, thank you for reaching out. In existing games where the majority of containers have been looted, you will have fewer chances to locate those new items. While there isn't currently a workaround for this, we do anticipate that the new upcoming region will offer additional opportunities to find these items. We appreciate the feedback, and we will take this into consideration in the future.

Thank you for your feedback!

We are working to release a resolution for this issue in the very near future. We appreciate your patience.

Thank you for your ongoing discussion. We plan to release more information on this in the very near future.

Thank you for flagging this issue. We appreciate the opportunity to investigate.

We are planning to release a fix for this issue in the very near future. We will provide more information in the coming days. Thank you for your patience!

Thank you for reaching out. If you have specific instances and examples, please include them in a ticket to our Support Portal: http://hinterlandgames.com/support We are working to resolve these issues and we appreciate your patience.

This list is not exhaustive but does list the high-priority issues we are currently working on. If you are experiencing issues with the game, we do request that you file a ticket via our Support Portal: http://hinterlandgames.com/support This helps us track the volume and severity of issues as well. Thank you, all.

Thank you for reaching out. We are still working toward a resolution for this issue and hope to provide more information in the near future.

Hello Community, We just released our v2.12 (112469) Hotfix for THE LONG DARK (including Survival Edition) and TALES FROM THE FAR TERRITORY on Xbox and PS4. Please note that WINTERMUTE’s version number has not changed. This hotfix addresses two critical issues following our most recent v2.10 release. GENERAL [TALES] Fixed an issue where, if a player selected a save file containing TALES content while the DLC was not installed, the game would crash. An error message is now displayed when selecting the save file, informing the player of the missing content. [TALES] Fixed an issue in the Tale in Part Two: SIGNAL VOID, where, if already holding an item in their hand, players could get stuck and fail to progress after picking up the Memo and Handheld Shortwave. For a list of release numbers and Known Issues for each platform, please visit our new Build Status Page. Please visit our Support Portal if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio).

Hello Community, We just released our v2.12 (112469) Hotfix for THE LONG DARK (including Survival Edition) and TALES FROM THE FAR TERRITORY on Xbox and PS4. Please note that WINTERMUTE’s version number has not changed. This hotfix addresses two critical issues following our most recent v2.10 release. GENERAL [TALES] Fixed an issue where, if a player selected a save file containing TALES content while the DLC was not installed, the game would crash. An error message is now displayed when selecting the save file, informing the player of the missing content. [TALES] Fixed an issue in the Tale in Part Two: SIGNAL VOID, where, if already holding an item in their hand, players could get stuck and fail to progress after picking up the Memo and Handheld Shortwave. For a list of release numbers and Known Issues for each platform, please visit our new Build Status Page. Please visit our Support Portal if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio).

Hello Community, We just released our v2.12 (112469) Hotfix for THE LONG DARK (including Survival Edition) and TALES FROM THE FAR TERRITORY on Steam and Epic Games Store. Please note that WINTERMUTE’s version number has not changed. This hotfix addresses a critical issue following our most recent v2.10 release. PC/Mac [TALES] Fixed an issue in the Tale in Part Two: SIGNAL VOID, where, if already holding an item in their hand, players could get stuck and fail to progress after picking up the Memo and Handheld Shortwave. For a list of release numbers and Known Issues for each platform, please visit our new Build Status Page. Please visit our Support Portal if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio).

We welcome constructive criticism. We simply ask that all posts remain respectful toward our team and other members of the community.

Locking thread. We want this community to be a welcoming place for all members. We ask that comments remain respectful toward the game team and other members of the community. Disagreements will happen, and constructive criticism is welcome, but derailing threads and making personal comments is never okay. If people cannot treat one another with respect, they will not be welcome to participate on the Forums. For a list of rules, please visit:

We are still working toward a resolution for this issue, but you can find a quick Workaround on our Known Issues page: https://hinterlandgames.zendesk.com/hc/en-us/articles/13754630088852-PC Thank you for your patience!

Thank you for your feedback! We're glad you're enjoying the updates.

Thank you for reaching out. If you are encountering particular sound issues in certain regions, please file a ticket via our Support Portal. This helps us investigate reports and track the volume and severity of issues: http://hinterlandgames.com/support

Thank you for reaching out. At this time, the plan is for new content to be available on existing games when released. If that changes, or if there are ever exceptions, we will indicate this to keep our community informed. We hope you are enjoying the new content and good luck in the Far Territory!

Glad this is resolved. Please don't hesitate to reach out if you experience other issues in the game.

Thank you for your feedback. We are currently reviewing the situation around Interloper/Part Two, and we will provide more information shortly. We understand your frustration, and we appreciate your patience in the meantime.

This doesn't sound typical. If it happens again, please don't hesitate to reach out to us for further investigation: http://hinterlandgames.com/support

Have you filed a ticket on this issue? We would be happy to investigate this further via the Support Portal: http://hinterlandgames.com/support

Thank you for reaching out. Generally you can recover items via the Lost & Found box, so we are investigating this as a potential bug. We appreciate your patience.

Thank you for reaching out. We do have plans to reopen the Merch Store, but we don't yet have a date at this time. We're hoping to provide more information soon, but it's difficult to provide an update until we have something concrete to share with our community. We know folks are eager for more info, and we will post something as soon as we have more to share.

Thank you for your thoughtful feedback.