Admin

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  1. Thank you for posting. We are investigating some reports of floating items (among other bugs), but if you have specific information and examples, please report it via our Support Portal: http://hinterlandgames.com/support
  2. We're glad this helped. Please don't hesitate to reach out again in the future if you need assistance.
  3. Thank you for this thread, thank you for the positivity, and thank you for playing. We genuinely appreciate the constructive criticism we've seen (though everyone will have different opinions on the game), but it's also helpful to hear what people are enjoying most. Keep it coming, but please don't hesitate to reach out to our Support Portal if we can help with any bugs! http://hinterlandgames.com/support
  4. Thank you for your thoughtful feedback. We are certainly reviewing Interloper feedback around TALES, and we appreciate your patience as well as we look into this.
  5. Thank you for reaching out -- and we promise, we didn't introduce anti-gravity beachcombing! We are currently investigating these reports. If you encounter further examples, please file a ticket via our Support Portal. This helps us track the volume and severity of issues: http://hinterlandgames.com/support
  6. Thank you for reaching out. SIGNAL VOID is part of TALES FROM THE FAR TERRITORY. When we initially announced the Expansion Pass, we indicated that it will be comprised of regular updates over the course of a 12-month campaign. While we have not yet announced all future Parts, both Part One: FORSAKEN AIRFIELD and Part Two: SIGNAL VOID have been released as part of the Expansion Pass. We hope this helps!
  7. Thank you for reaching out. We released additional information in this recent post: We understand it's frustrating, and we will have more information to share on discounts in the very near future.
  8. Hi @Leeandathis is a known issue we have resolved, however, if you lost your WINTERMUTE saves, we are happy to assist via the Support Portal: http://hinterlandgames.com/support
  9. Hello Community, We just released our v2.11 Hotfix for THE LONG DARK on Xbox (112312) and WINTERMUTE on Xbox (111906). This update includes a fix for a bug introduced during the 2.09 Update. Xbox [WINTERMUTE] Fixed an issue where WINTERMUTE saves were not recognized by the game for some players following the TALES FROM THE FAR TERRITORY update, resulting in an inability to play Story Mode from saved files. Players who lost WINTERMUTE saves following the update are encouraged to reach out to us via the Support Portal for assistance. Please note that WINTERMUTE saves will work as intended for anyone accessing the Expansion Pass update for the first time following this update. Please visit our Support Portal if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio). ### END OF RELEASE NOTES ###
  10. UPDATE: We understand some Xbox players are experiencing issues losing saves on WINTERMUTE following today's update. We are working toward an urgent resolution for this issue, and we will provide more information as soon as it is available. Thank you for your patience.
  11. Thank you for reaching out. We're sorry to hear you are experiencing this issue. No, this was not a Known Issue prior to release, however, we have listed it as a Known Issue so players are aware that we are working on it. We will provide news as soon as it is available.
  12. Thank you. We can confirm that this latest update includes Part One and Part Two. (Also, thank you for the head's up!) Regarding the store, if you are able to send us a screenshot via private message, we would be happy to investigate this further.
  13. Thank you, Survivors. We appreciate the constructive feedback, and we will continue to monitor this thread.
  14. We are reading each piece of feedback, and we appreciate the ongoing conversation from our Interloper players. In the meantime, we hope you are enjoying the Far Territory! Thank you.
  15. We don't currently have an update for GoG, but we will provide more information as soon as it is available. Thank you.
  16. Thank you for your feedback. We understand your disappointment, and we are relaying this feedback to the team. We appreciate your patience.
  17. Thank you for reaching out. Survival Edition will be available for purchase separately at a later date. We appreciate your patience!
  18. Hello Survivors, Today, we launched TALES FROM THE FAR TERRITORY Part One: Forsaken Airfield on PlayStation and Xbox, and Part Two: Signal Void on Steam, Epic Games Store, PlayStation, and Xbox. TALES FROM THE FAR TERRITORY features the first paid content for THE LONG DARK, significantly adding to the world of Great Bear Island and the game's core Survival foundation. New Parts will be added regularly over the course of the 12-month Expansion Pass campaign, featuring new Regions, new Gameplay, and new objective-based Tales. Each Part of TALES FROM THE FAR TERRITORY includes content that is exclusive to the Paid stream, plus free updates to Survival Mode. PART ONE: FORSAKEN AIRFIELD The following paid features and content were included in TALES FROM THE FAR TERRITORY, Part One: FORSAKEN AIRFIELD for Xbox and PlayStation: Far Range Branch Line: This transition region connects from Broken Railroad, linking Broken Railroad to Transfer Pass. Transfer Pass: This hub region provides access to Forsaken Airfield, and the two additional new Regions arriving later in the Expansion Pass campaign. Forsaken Airfield Region: An abandoned airfield on a vast snowy plain. It includes the Hangar, Control Tower, Ranger’s Cabin, and other points of interest. Watch for the Aurora. Tool Variants: Vaughan’s Rifle, Barb’s Rifle, Curator’s Rifle, Woodwright’s Bow, Spelunker’s Lantern: Modifications of the base Tools, with custom stats and cosmetics. Glimmer Fog: Beware this phenomenon. It comes during the day, and getting stuck in it for too long will trigger the new Insomnia Affliction. Insomnia Affliction: Too much time in the Glimmer Fog can affect your sleep patterns. Please note that when you first start your adventures in the Far Territory, you cannot access the new regions or transitions from the World Map until you have first found them in the world. No shortcuts! They will become visible after they have been initially discovered. PART ONE: FREE STREAM Along with the contents of Part One for the paid Expansion Pass, the following free updates were applied to the base Survival game. Complete Loot & Resource refresh: All loot tables have been updated, and the location of in-world spawned objects has been refreshed. The locations and amounts of all high-value Tools and Items have also been modified. Do not expect things to appear in the same place, or quantity, as you may have experienced them before, and also know that an element of randomness to loot spawns is present in any game. Interloper balance has been preserved in the loot refresh. (For more information please visit this post.) Starting Spawn Points refresh: When you start a new Survival game, the locations you can potentially spawn in each region have been changed. Feel lost again. Visor Notes (Mementos): Notes will occasionally spawn under car visors (and other places). Finding these will unlock the location of supply caches or other items in the world. Improvised Crampons: You can now craft your own. Be cautious, Survivors – these Crampons are not quite as effective as the ones you find. Doe: Female deer have been added to the game, replacing the majority of the Stag population. For more details of each of these included features, please refer to the updated Roadmap page. PART TWO: SIGNAL VOID The first Tale, SIGNAL VOID: Requires an estimated 5+ hours to complete Handheld Shortwave Radio: For use with Transponder Cache Gameplay Transponder Cache Gameplay: Including the Handheld Shortwave, Transmitter sites, and trackable hidden Supply Caches New Bunkers: Discovered as part of the Tale Four new clothing items: The Hockey Jersey, Flight Jacket, Aviator Cap, and Technical Balaclava New “Surprise” Accessory item: Only found as part of the Tale – check out the update video to find out more! A note for players on Interloper: Prepper Caches are have returned to the game, however, there will be no fully-stocked versions. The new Tale also isn’t available on Interloper. PART TWO: FREE STREAM Along with the contents of Part Two for the paid Expansion Pass, the following free updates were applied to the base Survival game. Fire-Hardened Arrows: Good for hunting small game Enhanced Prepper Bunkers: Including visual updates, loot updates, and a spawn refresh. Prepper Bunkers are now spread out over more regions and there are more hatches than before, however only 3 are fully-stocked. Enhanced Beachcombing: Watch for new loot and larger items after Blizzards Acorns & more Oak Trees: Prepare and eat Acorns, or use them to make delicious Acorn Coffee DETAILED RELEASE NOTES USER INTERFACE UI - Added a unique Icon for Cured/Dried Guts. UI - Updated the Insomnia affliction tooltip to reflect proper duration. UI - Fixed an issue where Accessibility Options and Keyboard Bindings would reset after updating the game to a new version. UI - Fixed an instance of debug text that would appear on the Map screen, after finding a Visor Note. UI - Fixed an issue that prevented players from setting a custom Display Number in the “Settings Menu”, locking the game to the Primary Monitor. UI - Added the correct “Sawing” text that displays when using the Hacksaw. UI - Fixed an issue that caused the wrong audio to play when pressing the 'X' button on a Controller in the Crafting Menu. UI - Fixed an issue that caused the "Back to Home" button to disappear when using a controller. UI - Reviewed and adjusted translated text for TALES FROM THE FAR TERRITORY as needed. ENVIRONMENT and AUDIO Audio - Fixed an issue where wind sound effects would not play correctly when loading from a Save file. Audio - Fixed an issue where wind was not being occluded while indoors, making it sound like the player was still outside. Audio - Fixed an issue that would cause the wrong footstep sounds to play when walking on carpets. Environment - Fixed terrian that could not be crossed near the Brittle Cave in the Forsaken Airfield. Environment - Fixed floating items found inside Mystery Lake Trailers near the Carter Hydro Dam. Environment - Fixed graphical texture issues found throughout Forsaken Airfield. Environment - Fixed an invisible corpse found in the Carter Hydro Dam. Environment - Fixed loot placement in one of the caves in Broken Railroad. Environment - Fixed various floating objects found in the Forsaken Airfield. Environment - Fixed visible texture seams found on some of the distant mountains in Broken Railroad. Environment - Fixed an issue that would cause the Security Hut to become invisible at certain distances. Environment - Fixed a light source in the Farm House in Pleasant Valley. Environment - Fixed an issue that caused the Water Tower to pop-in unexpectedly in Mountain Town at certain distances. Environment - Removed numerous locations where the player could become trapped in the environment throughout Forsaken Airfield. Environment - Fixed low resolution textures found on the Safe in the Hydro Dam. SURVIVAL Gameplay - Updated Memento Cache Interloper Spawn Table, and fixed an issue with some Keys spawning for disabled Memento Caches. Please note that players might not see the fix in an existing save if they have already visited that location. Gameplay - Fixed an issue that caused Cat Tails to have the incorrect weight, after being partially eaten. Gameplay - Fixed an issue that would cause the player to teleport to a pre-placed Snow Shelter, if they saved and reloaded, while in a different Snow Shelter. Gameplay - Fixed an issue that prevented the player from breaking down the Scrub Brush found in the Broken Railroad region. Gameplay - Fixed an issue that could cause the player to shift vertically, if they saved the game while crouching. Gameplay - Fixed an issue where spray-painted Markers would not appear correctly when applied to some trees. Gameplay - Fixed an issue that caused cured Pelts to float above the ground. Gameplay - Updated the Deer Pelt icon to better match the in-game item. CHALLENGE MODES The Hunted Part Two - Fixed an issue that caused the Old Bear to leave inconsistent blood trails. The Hunted Part Two - Fixed an issue that caused the Hunted Part Two's journal text to disappear after reloading. The Hunted Part Two - Fixed missing Rifle Ammo in the Camp Office. Darkwalker - Fixed an issue that caused erroneous text to appear when completing the Darkwalker Challenge. WINTERMUTE ** Please note that this section contains spoilers for WINTERMUTE. ** Episode 3 - Fixed an issue that allowed Players to inadvertently skip a cinematic during their first time watching it. Episode 4 - Fixed issue that caused sound effects to be cut off after the end of a cinematic. WINTERMUTE - Added missing Crafting icons. MAC Mac - Fixed an issue that prevented players from taking a screenshot using the “F8” hotkey. Mac - Fixed an issue that caused the “Press any button” and “Loading…” text on load screens to appear very small on retina displays or other high-resolution monitors. CONSOLES Xbox - Fixed an issue that prevented some players being able to save Survival games of 500 days or more due to file size. Xbox - Fixed an issue where Feats didn’t sync properly when switching profiles from the Main Menu. PlayStation - Fixed an issue that prevented players from adding Fuel to fires. PlayStation - Fixed an issue that caused subtitles to play out of sync with the scene when watching a cinematic. In addition to the above changes, we have also provided the following general fixes on consoles: Upgraded to Unity 2021.3.16f1 for THE LONG DARK (2021.3.6f1 for WINTERMUTE), fixing numerous engine-side issues. General - Updated the game to use more asset bundles, improving load times and future update size. Audio - Cleaned up various audio to improve quality and consistency. Environment - Corrected multiple locations where the player could become stuck. Environment - Fixed multiple locations where items or projectiles could fall below the ground when dropped or shot. Environment - Fixed numerous clipping or missing texture issues. Environment - Fixed multiple unreachable item placements. UI - Ensured stats tracked the correct game values on Journal and Status screens. Save File - Updated the save system to better manage the size of saves, avoiding issues where saves could grow too large for safe cloud storage or become corrupted. Custom Game Mode - Fixed an issue where players were unable to reduce Cabin Fever Risk while Endless Night was enabled. Custom Game Mode - Reviewed all Custom Game Mode tuning values to ensure they are working as designed. WINTERMUTE - Fixed several issues in Wintermute missions that could cause a Player’s mission progress to become stuck. WINTERMUTE - Fixed an issue that would cause the Episode Progression stat for a save to display incorrectly when viewing a Load Menu. FURTHER INFORMATION For a list of Known Issues, please click here. Please visit our Support Portal if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio). ### END OF RELEASE NOTES ###
  19. Survivors, get ready for a whole new Survival experience. TALES FROM THE FAR TERRITORY, Part Two: SIGNAL VOID is available NOW on Steam, Epic Games Store, PlayStation, and Xbox! (Reminder: The update may take time to appear on all platforms.) The latest Expansion Pass update introduces the first Tale, SIGNAL VOID. Explore a narrative-driven challenge that delves into the territory's mysterious past, featuring gameplay objectives that reveal the history of Great Bear Island. For more information on the first Tale, and a look at the great new content available in Part Two: SIGNAL VOID, check out our new update video below: Part Two: SIGNAL VOID Expansion Pass Content The first Tale: SIGNAL VOID (requires an estimated 5+ hours to complete) Handheld Shortwave Radio: For use with Transponder Cache Gameplay Transponder Cache Gameplay: Including the Handheld Shortwave, Transmitter sites, and trackable hidden Supply Caches New Bunkers: Discovered as part of the Tale Four new clothing items: The Hockey Jersey, Flight Jacket, Aviator Cap, and Technical Balaclava New “Surprise” Accessory item: Only found as part of the Tale – check out the update video to find out more! Free Stream Note: This update is available to anyone who owns THE LONG DARK or SURVIVAL EDITION. Fire-Hardened Arrows: Good for hunting small game Enhanced Prepper Bunkers, including visual updates, loot updates, and a spawn refresh Enhanced Beachcombing: Watch for new loot and larger items after storms Acorns & more Oak Trees: Prepare and eat Acorns, or use them to make delicious Acorn Coffee About TALES FROM THE FAR TERRITORY Releasing in multiple Parts over the course of a 12-month campaign, TALES FROM THE FAR TERRITORY includes both paid updates for those who own the Expansion Pass, and free updates for anyone who owns THE LONG DARK (or SURVIVAL EDITION). Updates are currently planned for release every 10 weeks or so, depending on development realities. Thank you for your ongoing support, Survivors. Good luck exploring the Far Territory, and we hope you enjoy the latest Expansion Pass update! For more information on TALES FROM THE FAR TERRITORY, including details on availability and the full planned content Roadmap, please visit the updated Expansion Pass website.
  20. Thanks for reaching out. Our team generally operates on Pacific Time, and all dates reflect that. We are still releasing the new content today, March 30th (PT) as planned. Apologies for any confusion.
  21. While we can't make guarantees, we are aiming to release this update in the morning (Pacific Time). We hope you enjoy the new content, and good luck exploring the new Tale!