Admin

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Everything posted by Admin

  1. Thank you for posting. We are currently investigating this issue, and we will share more news as soon as it is available.
  2. Thank you for reaching out. For more information on this issue, please visit our recent post: If you require assistance regaining your progress in WINTERMUTE, we are happy to assist you via the Support Portal: http://hinterlandgames.com/support
  3. Thank you for reaching out. You can try reloading the game to see if that resolves the issue. For further assistance, please contact us via our Support Portal: http://hinterlandgames.com/support
  4. Thank you for reaching out. Yes, THE LONG DARK and TALES will be available via Play Anywhere. Please reach out if you have any additional questions!
  5. Thank you for the feedback, Survivors, and thank you for playing!
  6. Thank you for reaching out. For more information on this issue, including a recent fix, please visit: While WINTERMUTE progress was not restored with this fix, we would be happy to assist you with this via the Support Portal: http://hinterlandgames.com/support
  7. Thank you for playing, and good luck on your next adventure in the Far Territory!
  8. Thank you for your feedback. We have shared this with the team, and we appreciate your input!
  9. Thank you for reporting this issue -- we are currently investigating these reports, and we appreciate your patience.
  10. Thank you for playing! We're glad you enjoyed the Tale. More to come!
  11. Thank you for the ongoing feedback. We are currently reviewing options, and we will share more information on Interloper (and Part Two) in the very near future. Thank you for your patience.
  12. Thank you for reaching out! There are a couple of options that might suit your needs. We recently updated the Expansion Pass website to make it easier to find information on each Part. While you still have the option to watch the Update Video, there is also a quick summary of new items/content for each Part that should make it easy to review at a glance without spoiling too much of the gameplay. You can find that information here: https://www.thelongdark.com/expansion/ (As a bonus, there's also a new Build Status page that lets you check your current version and what is available on your platform: https://www.thelongdark.com/status/ ) Additionally, we post Release Notes with each release, though these do contain quite a bit of information. Here's the latest set of notes: We hope this helps, but please don't hesitate to reach out if you need anything else!
  13. Thank you for continuing to share this artistic journey with us. This particular sketch has such great care and depth to it. We look forward to seeing your next creation!
  14. We did make some changes and improvements, though we are investigating additional reports of visual changes. If you come across anything that appears to be a bug, please don't hesitate to file a ticket via our Support Portal: http://hinterlandgames.com/support
  15. No, but we can likely make an adjustment to your game via our Support Team to assist you with this. (And we're happy to help!)
  16. Thank you for posting. We are investigating some reports of floating items (among other bugs), but if you have specific information and examples, please report it via our Support Portal: http://hinterlandgames.com/support
  17. We're glad this helped. Please don't hesitate to reach out again in the future if you need assistance.
  18. Thank you for this thread, thank you for the positivity, and thank you for playing. We genuinely appreciate the constructive criticism we've seen (though everyone will have different opinions on the game), but it's also helpful to hear what people are enjoying most. Keep it coming, but please don't hesitate to reach out to our Support Portal if we can help with any bugs! http://hinterlandgames.com/support
  19. Thank you for your thoughtful feedback. We are certainly reviewing Interloper feedback around TALES, and we appreciate your patience as well as we look into this.
  20. Thank you for reaching out -- and we promise, we didn't introduce anti-gravity beachcombing! We are currently investigating these reports. If you encounter further examples, please file a ticket via our Support Portal. This helps us track the volume and severity of issues: http://hinterlandgames.com/support
  21. Thank you for reaching out. SIGNAL VOID is part of TALES FROM THE FAR TERRITORY. When we initially announced the Expansion Pass, we indicated that it will be comprised of regular updates over the course of a 12-month campaign. While we have not yet announced all future Parts, both Part One: FORSAKEN AIRFIELD and Part Two: SIGNAL VOID have been released as part of the Expansion Pass. We hope this helps!