Admin

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  1. Admin
    Thank you for posting. This is a Known Issue we are working to resolve in an upcoming update. We hope to share more information as soon as it is available. Thanks! https://hinterlandgames.zendesk.com/hc/en-us/sections/10522105337364-Known-Issues
  2. Admin
    Sorry about your luck, but wishing you better travels in the future!
  3. Admin
    Thank you for reaching out. Can you please confirm that you are playing the latest version of the game? We did release a fix for this issue, but we are happy to investigate if you are still encountering difficulties: http://hinterlandgames.com/support
  4. Admin
    We have been working with Microsoft to get more information. We completely understand that this is frustrating, and we hope to have more information to share soon.
  5. Admin
    Thank you for the continued feedback. If you encounter issues in THE LONG DARK, please also file a ticket via the Support Portal: http://hinterlandgames.com/support
  6. Admin
    Thank you for your helpful feedback!
  7. Admin
    If anyone is still experiencing issues after adjusting brightness, please don't hesitate to reach out via the Support Portal for further assistance: http://hinterlandgames.com/support Thank you, Survivors!
  8. Admin
    This is beautiful. Thank you for sharing!
  9. Admin
    Thank you for posting -- we are investigating this and we will share more information as soon as it is available.
  10. Admin
    Thank you for posting!
  11. Admin
    This should not have been removed. If you are experiencing this issue, we recommend filing a ticket via the Support Portal for further investigation: http://hinterlandgames.com/support Thanks in advance.
  12. Admin
    Please don't hesitate to reach out if anyone is still experiencing this issue after downloading the 2.19 update. http://hinterlandgames.com/support
  13. Admin
    Thank you! We are currently investigating this issue and we appreciate the time you took to file a report. We hope to have more information to share in the near future.
  14. Admin
    Thank you for confirming!
  15. Admin
    Thank you for reaching out! We'll send you a quick DM to follow up on this issue.
  16. Admin
    Thank you for the conversation around this. If anyone is noticing significant issues with durability, please don't hesitate to reach out via the Support Portal: http://hinterlandgames.com/support
  17. Admin
    Can you confirm which platform you are playing on? Any additional information you can provide is helpful. We do have a fishing issue logged on Xbox: https://hinterlandgames.zendesk.com/hc/en-us/articles/13755135552788-Xbox Thank you, and we look forward to assisting you further.
  18. Admin
    Thank you for the feedback! We're glad it helped, but please don't hesitate to reach out if you need to report any other issues.
  19. Admin
    Thank you for continuing to share this series!
  20. Admin
    Glad to hear it! Thank you, @hozz1235.
  21. Admin
    Thank you for sharing. We'll continue looking into this issue.
  22. Admin
    Thank you for sharing! Yes, we are working to resolve this issue. Thanks, Survivors -- we hope to share more news soon.
  23. Admin
    Thank you for reaching out. We are working to resolve issues as they arise, and we released a Hotfix last week to address a number of bugs: We will continue to work to resolve issues, and share more information as it becomes available.
  24. Admin
    We are currently investigating these reports and we will share more information as soon as it is available. Thanks, Survivors!
  25. Admin
    Thanks for reaching out! For anyone who would like to learn more about this issue, we recently updated this on our Known Issues page: https://hinterlandgames.zendesk.com/hc/en-us/articles/13754630088852-PC We are also investigating reports of recipes not spawning. We'll update the Known Issues list as soon as we have more information to share.