Admin

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Everything posted by Admin

  1. Admin
    Welcome back, and please don't hesitate to reach out if you have questions!
  2. Admin
    Hi @hozz1235-- can you please confirm how long has this been going on? We have a few sound-related issues on our radar, but we want to make sure to follow up on this. Any additional details you can provide would be helpful. Thank you!
  3. Admin
    Thank you for reaching out. We don't have any additional information to share on Safehouse Customization at this time, but this is an excellent question, and we will provide confirmation as soon as we can.
  4. Admin
    Thank you for following up on this, and for helping to make this forum a welcoming place for everyone. We appreciate it!
  5. Admin
    Welcome, and thank you for playing!
  6. Admin
    Thank you for your suggestions!
  7. Admin
    Thank you!
  8. Admin
    We apologize for the delay. We continue to investigate this issue, and we are working toward a resolution as quickly as possible. We understand this is frustrating, and we appreciate your understanding. We will continue to share news as it becomes available.
  9. Admin
    Thank you for sharing. We have seen reports of this from time to time, but if it happens again and persists, please don't hesitate to reach out: http://hinterlandgames.com/support
  10. Admin
    Thank you for this feedback, and for your thoughtful suggestions.
  11. Admin
    Thank you for reaching out. This is a known issue we are working to resolve, and we hope to have a fix in one of our upcoming updates. We appreciate your patience!
  12. Admin
    Thank you for continuing this series, and for sharing your adventures!
  13. Admin
    Thank you for reaching out, and for your patience. Our most recent post has some helpful information about the upcoming release of TALES on Xbox: https://www.thelongdark.com/news/dev-update-february-2023/ We will have updated pricing info available shortly as well. Thank you, again, and please don't hesitate to reach out if you have additional questions!
  14. Admin
    Thank you for continuing this story!
  15. Admin

    New Food ideas

    Admin replied to Cyclone35's topic in Wish List

    Thank you, again, for the ongoing conversation around this Wish List item.
  16. Admin
    Thank you for your feedback!
  17. Admin
    Thank you!
  18. Admin
    Thank you for reaching out. Have you filed a ticket on this issue via our Support Portal? We have seen a couple of mentions of this issue, but we would appreciate the opportunity to investigate further. Any additional information you can provide (platform, version number) is helpful.
  19. Admin
    Thank you for confirming. We are actively working toward a resolution for this issue, and we will provide news as soon as it is available. While we will continue to share new information, please don't hesitate to check back in or reach out with additional questions. We completely understand that this is frustrating, and we sincerely appreciate your patience.
  20. Admin
    Thank you for the additional information. Can we please confirm whether you have submitted tickets for these issues via our Support Portal?
  21. Admin
    Thank you for posting. We are currently investigating this and we will follow up if we have additional questions. Thank you for your patience.
  22. Admin
    We are working on some additional improvements for the PC Hotfix, and we will provide more information as soon as it is available. Thank you for your patience!
  23. Admin
    Thank you for the ongoing conversation around this issue. We appreciate your understanding, and we will provide more information if and when it is available.
  24. Admin
    Thank you for reaching out. You should still have access to your Wintermute saves following the update, however, we understand some folks are experiencing difficulties accessing content following the latest update. We are working toward a resolution as quickly as possible. Can you please confirm whether you are playing on Mac? Thank you!
  25. Admin
    We don't provide official support for mods, and we generally suggest that folks direct their comments to our Official Forum (here). We would certainly like to revisit mods in the future, but we don't have any additional information to share at this time. Thank you for reaching out!