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Thank you for posting. We understand this can be frustrating, and we continue to investigate solutions to this problem. Thank you for your patience.

Welcome to the Forums! And thank you for playing THE LONG DARK.

Thank you! We'll review your ticket as soon as we can, and we appreciate your patience.

Thank you for posting. We are investigating this issue, and we appreciate all the information you provided.

Thank you for reaching out. There won't be a change on the main screen, but the DLC content should be accessible via Survival Mode. Can we confirm that you are trying to access the new region and you are unable to do so while exploring via Broken Railroad?

Hi there -- apologies for the delay. To locate Session log files: https://hinterlandgames.zendesk.com/hc/en-us/articles/360019003211-Locating-your-Session-Log-File Additionally, can you send us a private message with the email you are using to contact support? Sometimes when you send multiple tickets, it can change your order in the queue. We'd be happy to look into that for you, and we sincerely appreciate your patience.

Survivors, we have released the v2.06 (Survival Edition/TALES 108190, WINTERMUTE 108187) update and TALES FROM THE FAR TERRITORY is now available on Mac! Thank you for your support, and we hope you enjoy exploring the wild reaches of the Far Territory. Along with this update, we have also released the following Mac bug fixes and improvements to address issues in THE LONG DARK: GENERAL FIXES / IMPROVEMENTS Added Mac M1 and Apple Silicon support. The game now defaults to using the Apple Metal rendering system. Fixed numerous graphical errors, particularly on legacy systems (OSX 10.14 or earlier) running OpenGL. Ensured continued support of OpenGL for users on OSX 10.14, or earlier. To run the game using OpenGL, please follow the instructions below. To instruct Steam to run the game using OpenGL, please follow these steps: In Steam, go to your Library Right Click on the game title Select Properties Click Set Launch Options... Paste the following line into the provided text box -force-glcore Click OK, then Close. To instruct Epic Games Store to launch the game using OpenGL, please follow these steps: Select Settings from your user profile picture in the top right of the EGS home screen Scroll to the bottom of the page and select "The Long Dark" Check "Additional Command Line Arguments" Paste the following line into the provided text box -force-glcore Return to the home screen and launch the application We are also continuing to investigate several location-specific graphical issues. For other technical issues while playing the game, please contact us via the Support Portal. Thank you, Survivors! For additional news and information about The Long Dark and Hinterland, please sign up for our newsletter and follow us on Twitter (Game | Studio).

We made a correction to the post -- we can confirm that the Fire-Hardened Arrows will be part of the free update. Thank you for reaching out!

Correct, this is just a reminder for Console and Mac users. Thank you!

Thank you for replying. This was an error, and we have updated the lists to reflect that Fire-Hardened Arrows will appear as part of the free updates for anyone who owns THE LONG DARK or SURVIVAL EDITION. Thank you!

Thank you for your patience. The latest news on TALES can be found here:

Update posted: Thank you, all, for your patience!

Hello Survivors, We have a few updates about the development progress around TALES FROM THE FAR TERRITORY, the paid Expansion Pass for Survival Mode, which we launched on Steam (Windows-only) on December 5th. TALES FROM THE FAR TERRITORY, Part One: Mac Version We’re happy to announce that we were able to fix the issues that prevented the Mac build of TALES FROM THE FAR TERRITORY from working. The Test Team is finalizing the build, and it is due for release on Wednesday, February 15th on Steam and the Epic Game Store. This will bring the Mac version to parity with Windows. TALES FROM THE FAR TERRITORY, Part One: Xbox and PlayStation Versions The team is working hard on finalizing and testing these versions. We’ve encountered a few hiccups with the respective store setups, but we have found some workarounds. The current target date for Xbox and PlayStation releases of TALES FROM THE FAR TERRITORY is Wednesday, March 15th. This will bring Steam, Epic Game store, Xbox, and PlayStation versions to parity. Please keep in mind, Xbox and PlayStation will need to approve these new versions, which may affect the release date. We will provide confirmation closer to launch. We’ll have more news on the Nintendo Switch version in the coming weeks. SAVE SYSTEM OVERHAUL WITH TALES, PART ONE As a reminder, as part of splitting the game between Story and Survival Modes, we have made some necessary changes to help future-proof the save system in THE LONG DARK, and to enable you to receive improvements to the game moving forward. As a result, unfortunately current Survival Mode saves will not work with the game once you download the Update for Part One of TALES FROM THE FAR TERRITORY. This is true even if you do not purchase the Expansion Pass. This change will not impact Feats, Feats progress, Achievements, or WINTERMUTE saves. TALES FROM THE FAR TERRITORY, Part Two: Launch Date & Features We are currently targeting a launch for TALES FROM THE FAR TERRITORY, PART TWO on Thursday, March 30th. This will be for the Steam, Xbox, PlayStation, and Epic Games Store versions. The work on Part Two is nearly complete, and will be entering the Testing phase soon. Please keep in mind that the release date may be impacted by development realities. Prepper Bunker Overhaul - Available in Part Two of TALES FROM THE FAR TERRITORY The feature and content set for Part Two will include: (For those who own TALES FROM THE FAR TERRITORY) Tale: “Signal Void” (estimated 5+ hours of play time to complete) Handheld Shortwave Radio Transponder Cache Gameplay New Bunkers Three new Clothing items (For anyone that owns THE LONG DARK or SURVIVAL EDITION) Fire-Hardened Arrows Enhanced Prepper Bunkers Enhanced Beachcombing Acorns & Oak Trees Note: In this post, Fire-Hardened Arrows were mistakenly listed under the Paid update for TALES, however, we have adjusted the lists to accurately reflect the content listed on the Expansion Pass Roadmap. We’ll share more details about each of the features going into Part Two as we get closer to release. If you’d like to review our plans for TALES FROM THE FAR TERRITORY, please review the Roadmap. If you’d like to see what is included in Part One, check out the launch video here. Windows - Upcoming Hotfix We continue to work toward resolving a number of issues on Windows, including: A couple of issues causing an infinite loading screen or failure to progress past the disclaimer screen after launching the game. An issue in the Episode Four mission, "Lost Power Workers" that caused the game to hang when entering the trailer. We appreciate your ongoing patience and support as we work to resolve these concerns, and we will share a date for the Hotfix in the near future as soon as more news is available. For all other technical issues, please reach out via our Support Portal. Thank you, Survivors, and keep your eyes open for next week’s release of TALES FROM THE FAR TERRITORY on Mac (on Steam and Epic Game Store)! - The Hinterland Team

Thank you for reaching out. Is there any additional information you can provide? Any system or game settings you can share? We appreciate the opportunity to investigate. Thank you in advance!

Thank you for sharing!

Thank you for this helpful information.

Thank you! We appreciate the opportunity to investigate.

Thank you, again, for your patience. Some new information is coming in the very near future, we are just finalizing a few details and will share it as soon as we can.

Wolf attacks can result in damage to your bedroll. However, if you believe the damage or decay rates are not functioning at a normal level, we are always happy to investigate via the Support Portal. We appreciate your patience. We continue to work on improvements to the game and will share more information when it is available.

Thank you! We will review your report and investigate this issue. We appreciate all of these fantastic screenshots, and the additional information you provided.

Thank you for sharing!

Thank you for posting. We're sorry to hear you're experiencing this issue. Can we confirm whether you have filed a bug report on this issue?

Thank you for your patience. We are currently working toward re-opening the store, and we will provide an update as soon as one is available. We hope to have more information to share in the next couple of months.

We don't have any new information to share on this at this time, but we will keep our community informed if there are any changes or updates in the future. Thank you for playing!

Thank you for your feedback, and thank you for playing!