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We have connected with our Support team and you should receive a follow-up response shortly. Thank you, again!

We are currently working through a number of Support requests, and we are also working to get some additional information. We will share more information as soon as it is available.

Hi @conanjaguar! Thank you for letting us know. If possible, please file a ticket via the Support Portal and include images so we can look into this further: http://hinterlandgames.com/support

Thank you for posting. We are currently investigating this issue and working toward a resolution. We hope to share more information soon.

More new Regions are coming in future updates for TALES FROM THE FAR TERRITORY. We'll share more information as soon as it is available, but you can see a Roadmap of planned content here: https://www.thelongdark.com/expansion/

Thank you for your feedback, and thank you for playing. Please don't hesitate to reach out with other suggestions or comments!

Thank you for your feedback. We'll review this and consider our approach.

Thank you for the ongoing feedback. We released a Hotfix yesterday on Steam to address a number of issues: We also released a fix today to address an issue introduced during the v2.20 Update: Please stay tuned for additional information and updates, and please don't hesitate to reach out via the Support Portal if you experience any issues: http://hinterlandgames.com/support

Welcome to the Forums!

Thank you for sharing!

Closing this thread. As previously mentioned, we are working to improve this screen and we appreciate your understanding.

Thank you for the comments. We have released another Hotfix to address this issue: Thank you, Survivors!

Nice work!

Thank you for reaching out. We're sorry to hear you're experiencing these issues. For further assistance, please reach out via the Support Portal: http://hinterlandgames.com/support We look forward to helping you further!

Thank you for reaching out. We're sorry you haven't received a response. We'll send you a direct message and follow up with our Support Team directly. Thank you for your patience!

Thanks, @ManicManiac!

Hello Community, We have just released our v2.21 (118182) Hotfix for THE LONG DARK (including Survival Edition), and TALES FROM THE FAR TERRITORY on Steam following the release of v2.20. GENERAL Gameplay - Fixed an issue where containers disappeared for players using Interloper or Custom game modes, resulting in missing items. Please note that some players may recover their lost items if the Lost and Found box was present in the same room as the impacted container, however, items will not be recovered if the Lost and Found box was not present. To check current releases on each platform, please visit our new Build Status Page. Please visit our Support Portal (or consult our Known Issues page) if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio). ### END OF RELEASE NOTES ###

For anyone impacted, this was resolved in the recent Hotfix:

We're looking into this right now. We're sorry you appear to be impacted, and we will provide more information as soon as we can.

Survivors, we are currently investigating reports that some players are missing belongings following the update. We will provide more information as soon as it is available.

Hello Community, We have just released our v2.20 (118045) Hotfix for THE LONG DARK (including Survival Edition), and TALES FROM THE FAR TERRITORY on Steam. (Please note that we will provide a separate update when the Hotfix is available for Epic Games Store, Xbox, and PlayStation in the coming days.) GENERAL UI - Fixed an issue that prevented the Workshop Community Translations from working in-game. UI - Fixed a rare issue that would cause text to overlap in the TALES menu. Audio - Fixed an issue where footstep audio would stop playing after a player climbed a Vine. UI - Fixed an issue with the logic for how the Bedroll appeared in the Radial. The Bearskin Bedroll and Improved Down Bedroll will now appear in the Radial Menu, provided they are the warmest Bedroll option available. Gameplay - Fixed an issue where a lit Match would remain lit after passing through a waterfall. Gameplay - Fixed an issue that caused Mementos to vanish if they were spawned in a car visor, and the player reloaded the environment (either through loading a save file, or transitioning to another area.) If the note was already lost in your current save, you may need to reload again or transition in and out of the current Region. Gameplay - Fixed an issue where there could be a mismatch between the weight of some Dishes depending on where you viewed them (ex. Backpack vs. Recipes). Gameplay - Fixed an issue that caused Rose Hip Pies to affect Thirst. Gameplay - Fixed a stacking Broth increase error due to a bad calculation based on increased Cooking skill. Gameplay - Fixed an issue that caused Ptarmigan to become stuck, if killed in mid-flight. Gameplay - Fixed an issue with item spawning near areas bordering open Ocean (including Bleak Inlet, Desolation Point, etc.), where some items (such as Sticks and Coal) would appear less often than intended. Gameplay - Fixed a rare issue that prevented new cooking items and Recipe Cards from spawning. Gameplay - Fixed an issue that prevented the Ptarmigan from spawning in Custom Game modes. To check current releases on each platform, please visit our new Build Status Page. Please visit our Support Portal (or consult our Known Issues page) if you encounter any issues while playing the game. For additional news and information, don’t forget to sign up for our newsletter and follow us on Twitter (Game | Studio). ### END OF RELEASE NOTES ###

Thank you for your feedback!

This is something we are working to resolve. We should have more information soon. Thanks, @Leeanda!

Thank you for posting. We're sorry to hear you met an unsavoury end. We'll forward this thread to our Support Team, but if anyone else encounters this issue, please don't hesitate to file a ticket via the Support Portal: http://hinterlandgames.com/support

Thank you for your thoughtful feedback!