Admin

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  1. We don't currently have plans to add the TFTFT locations to Faithful Cartographer. Thank you for reaching out!
  2. Have you tried uninstalling/reinstalling, or restarting the game? If the issue persists, please file a ticket via our Support Portal. We would be happy to investigate: hinterlandgames.com/support
  3. Thank you for reaching out. We do not currently support Vietnamese in THE LONG DARK. We appreciate your feedback and we will provide an update if this changes.
  4. Thank you for reaching out. We are still on track for a release in early 2023. You can find more information on the Expansion Pass website: https://www.thelongdark.com/expansion/faq/
  5. We are currently investigating caches for any potential issues. If you notice anything amiss, please don't hesitate to send further details via our Support Portal: hinterlandgames.com/support
  6. Closing this thread -- your feedback is hugely appreciated. For future technical discussions, please visit our Known Issues and Updates page. It will provide a bit more information moving forward.
  7. KNOWN ISSUES - TALES FROM THE FAR TERRITORY Hi, Survivors! Following the recent Expansion Pass Update, which included both paid and free content, we are now able to provide faster Hotfixes for THE LONG DARK. This is very exciting, and we want to make sure you can still find relevant info quickly and easily as we continue to work to improve your experience in the Far Territory. Please refer back to this post for the latest information on recent Hotfixes and Known Issues. As a reminder, TALES FROM THE FAR TERRITORY has not yet launched on consoles. For more information on when TALES FROM THE FAR TERRITORY will be available on your chosen platform, please visit the Expansion Pass FAQ. RECENT HOTFIXES Hotfix v2.06 (106075) (Dec 20) The fix listed below is for Steam PC/Linux and Epic Games Store PC. [Survival] Implemented a potential fix for a rare issue where when entering or exiting a Cave, the Player's game could restart and place them in a new location while resetting their progress. With the additional fixes, if the issue is encountered, player progress should now be maintained. Hotfix v2.05 (106000) (Dec 16) The fixes listed below are for Steam PC/Linux and Epic Games Store PC. Fixed an issue where loading the game in a Snow Shelter could teleport the player to an unexpected location Fixed a data migration issue that occasionally caused the game to get stuck on the loading screen for some players, and occasionally resulted in a black screen on loading. We are continuing to investigate the source of additional reports. Fixed issue where some game Settings did not save between launches Updated text and translations to properly reflect "18-36 hours" for the Insomnia Affliction duration Fixed an issue where changing the Display Number in Options would not change which monitor the game is displayed on Fixed a floating book in a Mystery Lake trailer by the Carter Dam Fixed an issue where books appeared to disappear when dropped as a stack Hotfix v2.04 (105814) (Dec 9) The fixes listed below are for Steam PC/Linux and Epic Games Store PC. Fixed issue where items appeared in the incorrect location in the Radial Menu. Hotfix v 2.04 (10574) (Dec 7) Today's fixes listed below are for Steam PC/Linux and Epic Games Store PC. Fixed objects and textures appearing at lower resolution than intended when the game detail is set to "Low." Low-resolution textures can also be manually addressed by re-applying High or Ultra visual settings, which might have been reverted in the Expansion Pass Update. Fixed an issue where TALES FROM THE FAR TERRITORY did not initialize correctly for some players when launching on Steam. Fixed a number of locations in the Airfield Region and Long Rail Transition where players could become stuck. Fixed an issue where items spawned unintentionally in Memento Caches on Interloper games. Items will consistently spawn correctly on new games. Hotfix v2.03 (105666) (Dec 6, 2022) Epic Games Store (PC) - Fixed an issue where new rifle variants appeared lined up inside a trailer by Carter Hydro Dam in the new Updated Survival Mode. Hotfix v2.03 (105581) (Dec 5, 2022) Steam (PC) - Fixed an issue where new rifle variants appeared lined up inside a trailer by Carter Hydro Dam in the new Updated Survival Mode. KNOWN ISSUES AND TECHNICAL FAQ - TALES FROM THE FAR TERRITORY Please note that this list is not exhaustive. However, if you encounter issues and do not see your concern listed, please reach out to us via the Support Portal. TELEPORTING WHEN TRANSITIONING TO OR FROM A CAVE ON SURVIVAL Some players are reporting that, upon entering or exiting a cave, they may be teleported to a new location. Occasionally, upon teleportation to a random new location, their backpack is also reset. We released a potential fix on December 20th. If you are still encountering this issue, please reach out to us via the Support Portal. Thank you for your patience. AUTOWALK NO LONGER WORKS Some players may have found their settings changed after updating, which deactivates the Autowalk setting. To re-enable this setting, please visit Options > Accessibility > Autowalk > Enable, and verify that the Autowalk key binding is set correctly under Options > Key Bindings. PREVIOUS SURVIVAL AND CHALLENGE SAVES HAVE BECOME INACCESSIBLE As a reminder, previous Survival saves WILL NOT work with the game once you install the new Expansion Pass Update. This is true even if a player does not purchase the Expansion Pass. Players can, however, continue to use current Save Games on an older version of THE LONG DARK on Steam, using the Time Capsule feature: https://www.thelongdark.com/time-capsule/ Please note that since the Time Capsule uses an older version of THE LONG DARK, you won't have access to any of the new content or enhancements that are going into both the Base Game, and the Expansion Pass. For more information, please visit the latest Dev Diary and the Expansion Pass FAQ. WHERE IS THE EXPANSION PASS BUILD FOR MAC? Unfortunately, we have encountered an issue with the Unity engine that impacts only the Mac build of THE LONG DARK, however, we will do everything we can to ensure that the update is available on Mac as soon as possible. For more information on the Mac build, please visit our recent post. THE LONG DARK DOES NOT DISPLAY ON MULTIPLE MONITOR SETUPS Following the Update, when a player with multiple displays attempts to launch The Long Dark, the application will only display on a single monitor, regardless of the Display Number setting in THE LONG DARK, or the primary monitor setting in Windows/Nvidia Control Panel. As a temporary solution: 1. Open the game .exe directly from your Install folder 2. From your Display settings, update the display to "Window Mode" 3. Close the game and re-open the game .exe again 4. ALT+TAB and drag the window to your desired display 5. Close and re-open THE LONG DARK 6. Change "Display Settings" back to "Full Screen" 7. Close and re-start the game from your Steam Library We will continue to work on this issue and we will provide more information as soon as it is available. THANK YOU Thank you for your patience, and thank you for playing! We will continue to update this post as more information becomes available. For additional assistance with technical issues, please reach out to us via the Support Portal: hinterlandgames.com/support For additional assistance with technical issues, please reach out to us via the Support Portal: hinterlandgames.com/support
  8. Thank you for sharing -- we're sorry to hear you're experiencing this issue. For further assistance, we would be happy to help via the Support Portal: hinterlandgames.com/support
  9. We appreciate your patience, and we will be sharing a more comprehensive Known Issues list shortly, including a few helpful workarounds.
  10. Thank you for the feedback! As a reminder, please file tickets via our Support Portal if you run into any real bugs or game-breaking issues: hinterlandgames.com/support Thank you for playing, and keep sharing your adventures in the Far Territory!
  11. Thank you for your suggestion.
  12. Thank you for sharing. We are investigating this issue and will share a resolution as soon as one is available.
  13. Thank you for your patience. There's a helpful thread with some explanation from our founder/creative director on Twitter:
  14. Thank you for sharing, and thank you for the feedback! We are very grateful for your support.
  15. We don't have a date at this time, but we hope to share more information in the new year. Thank you for your patience.
  16. FYI - we are working on a list of Known Issues. In the meantime, we released a Hotfix last night that addressed a couple key issues from yesterday: We appreciate your patience.
  17. We are working on a change list. Apologies for the delay, and thank you for your patience!
  18. Thank you for the feedback!
  19. Thank you for posting, and for your patience. For more information about this issue, please visit:
  20. Your previous Survival saves WILL NOT work with the game once it has been updated. This is true even if you don't buy the Expansion Pass. You will, however, be able to continue to use your current Save Games on an older version of THE LONG DARK on Steam, using our Time Capsule feature: https://www.thelongdark.com/time-capsule/ Please note that since this is an older version, you won't have access to any of the new content or enhancements that are going into both the Base Game, and the Expansion Pass. For more information, please visit: https://www.thelongdark.com/expansion/faq/
  21. The Travois has not yet been introduced. For more information about what is available in Part One: Forsaken Airfield, please watch the new Update Video: https://www.youtube.com/watch?v=GHM3vOcqvT8