Admin

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  1. FYI - we are working on a list of Known Issues. In the meantime, we released a Hotfix last night that addressed a couple key issues from yesterday: We appreciate your patience.
  2. We are working on a change list. Apologies for the delay, and thank you for your patience!
  3. Thank you for the feedback!
  4. Thank you for posting, and for your patience. For more information about this issue, please visit:
  5. Your previous Survival saves WILL NOT work with the game once it has been updated. This is true even if you don't buy the Expansion Pass. You will, however, be able to continue to use your current Save Games on an older version of THE LONG DARK on Steam, using our Time Capsule feature: https://www.thelongdark.com/time-capsule/ Please note that since this is an older version, you won't have access to any of the new content or enhancements that are going into both the Base Game, and the Expansion Pass. For more information, please visit: https://www.thelongdark.com/expansion/faq/
  6. The Travois has not yet been introduced. For more information about what is available in Part One: Forsaken Airfield, please watch the new Update Video: https://www.youtube.com/watch?v=GHM3vOcqvT8
  7. Thank you for reaching out. Responses are occasionally delayed during launches, and our team does not respond to questions over the weekend. We appreciate your patience. We have reached out via DM for more information. We look forward to assisting you further. Thanks, again!
  8. Thank you for your patience as we resolve issues. We are closing this thread, and we will be posting a Known Issues document soon. In the meantime, please post to this thread if you have questions: And visit the TALES FROM THE FAR TERRITORY section on the Forums to discuss the new Expansion! https://hinterlandforums.com/forums/forum/105-tales-from-the-far-territory-discussion/
  9. Don't hesitate to reach out if you run into future issues. Thanks!
  10. Yes! We appreciate your patience, and thank you for your support.
  11. It is currently scheduled for release early in the new year. For more information, please visit our FAQ: https://www.thelongdark.com/expansion/faq/
  12. Apologies for this issue. We released a Hotfix and the issue is resolved. Thank you, everyone, for your patience.
  13. This is a known issue and we are working on a resolution as quickly as possible. Thank you for your patience. Please note that if you previously owned the game, you will NOT need to re-purchase WINTERMUTE.
  14. Note: Thread is closed. For a list of current Known Issues and Updates for TALES FROM THE FAR TERRITORY, please visit: Survivors, thank you for your patience as we navigate the release of our first Expansion Pass, TALES FROM THE FAR TERRITORY. We can confirm that a more comprehensive change list is coming, however, we have released the v2.03 (105581) Hotfix to address a couple of key issues in the new Expansion. GENERAL FIXES Fixed an issue where new rifle variants appeared lined up inside a trailer by Carter Hydro Dam in the new Updated Survival Mode. MORE INFORMATION Please note that if you previously purchased THE LONG DARK, you will not need to re-purchase WINTERMUTE. If WINTERMUTE is not showing up in your library on Steam, please right-click on Properties for THE LONG DARK, ensure WINTERMUTE is selected, and restart Steam. Please note that the Mac build isn't currently live for TALES FROM THE FAR TERRITORY, and Mac players should not attempt to download the update. As a reminder, your previous Survival saves WILL NOT work with the game once it has been updated. This is true even if you don't buy the Expansion Pass. You will, however, be able to continue to use your current Save Games on an older version of the game on Steam, using our Time Capsule feature. Since this is an older version, you won't have access to any of the new content or enhancements that are going into both the Base Game, and the Expansion Pass. For more information, please visit the Expansion Pass FAQ: https://www.thelongdark.com/expansion/faq/ Thank you for your ongoing patience and support. Please remember to visit our Support Portal if you encounter any issues while playing the game.
  15. This is a bug, and it will be addressed in an upcoming fix. Thanks for flagging!
  16. Survivors, it’s time to start your adventures in the Far Territory. TALES FROM THE FAR TERRITORY is available now on Steam and Epic Games Store. Purchase and download the Expansion today and start exploring Part One: Forsaken Airfield! To help you on your journey, we've created a post with some frequently asked technical questions for the new Expansion Pass update. Please review the thread below before filing a Support Ticket. TALES FROM THE FAR TERRITORY -- Technical FAQ: https://hinterlandforums.com/forums/forum/92-technical-discussions/ Thank you for your patience, support, and feedback! We hope you enjoy your journey in the Far Territory.
  17. Thank you for your patience. We have created a helpful Technical FAQ for the Expansion Pass update: Thank you for all your support. Understandably, launch days can be quite hectic, but we appreciate the feedback.
  18. NOTE: Closing this thread -- your feedback is hugely appreciated. For future technical discussions, please visit our Known Issues and Updates page. It will provide information moving forward. TALES FROM THE FAR TERRITORY - Issues FAQ We may add to, or update, this post as need arises. In the meantime, here are answers to some commonly asked (technical) questions for TALES FROM THE FAR TERRITORY! Why isn't my copy of WINTERMUTE showing up? If you previously purchased the game, you should still have WINTERMUTE! On Steam, please right-click on Properties for THE LONG DARK, ensure WINTERMUTE is selected, and try restarting Steam. That should fix the issue. If you continue to encounter issues, please reach out to Steam for additional support: https://help.steampowered.com/en/wizard/HelpWithPurchase Why is my Mac build showing an error message? Please note that the Mac build isn't currently live for TALES FROM THE FAR TERRITORY, and Mac players should not attempt to download the update. Unfortunately, we encountered an issue with the Unity engine that impacts only the Mac build of THE LONG DARK. We are working with Unity to resolve the issue, but this means that TALES FROM THE FAR TERRITORY, and the free updates to THE LONG DARK, will not be available for Mac on December 5th. We will provide an update as the situation unfolds. My previous save isn't working after the update, what can I do? Unfortunately, your previous Survival saves WILL NOT work with the game once it has been updated. This is true even if you don't buy the Expansion Pass (however, you will not lose your saves until the Expansion Update is available on your chosen platform). This means that you can continue to play your current save until TALES FROM THE FAR TERRITORY is available to you. You will, however, be able to continue to use your current Save Games on an older version of the game on Steam, using our Time Capsule feature. Since this is an older version, you won't have access to any of the new content or enhancements that are going into both the Base Game, and the Expansion Pass. For more information, please visit the Expansion Pass FAQ: https://www.thelongdark.com/expansion/faq/ My issue isn't listed, what can I do? We're happy to help! Please reach out to us via the Support Portal: hinterlandgames.com/support Please note that it may take more time than usual to receive a response as we assist people following the launch. Thank you for your patience.
  19. A fix should be live for the il2cpp issue. If you're still experiencing game issues, please restart Steam. If you still encounter the issue after restarting, please try uninstalling and reinstalling the game. We appreciate your patience!
  20. TALES FROM THE FAR TERRITORY is here! Survivors, it’s time to start your adventures in the Far Territory. TALES FROM THE FAR TERRITORY is available now on Steam and Epic Games Store. Purchase and download the Expansion today and start exploring Part One: Forsaken Airfield! Part One introduces the brand-new Airfield Region, featuring plenty of open space, a Control Tower, and new mysteries waiting to be explored. For more great details, watch the Part One Update Video below: Releasing in multiple Parts over the course of a 12-month campaign, TALES FROM THE FAR TERRITORY includes both paid updates for those who own the Expansion Pass, and free updates for anyone who owns THE LONG DARK (or SURVIVAL EDITION). Updates are currently planned for release every 8-10 weeks. TALES FROM THE FAR TERRITORY is available now on Steam and Epic Games Store, and it will be coming to Xbox, PlayStation, and Switch in early 2023. Thank you for your ongoing support, Survivors. We are very excited to share this new adventure with you. For more information, including details on availability, pricing, and the full planned content Roadmap, please visit the official Expansion Pass website: https://www.thelongdark.com/expansion/ More information: Please review to the TALES FROM THE FAR TERRITORY -- Technical FAQ for answers to common questions: https://hinterlandforums.com/forums/forum/92-technical-discussions/ For further technical assistance, please reach out via the Support Portal: hinterlandgames.com/support
  21. Survivors, we are looking forward to launching the upcoming Expansion Pass, TALES FROM THE FAR TERRITORY. Thank you for your support, your excitement, and for adding it to your Wishlists. Unfortunately, we have encountered an issue with the Unity engine that impacts only the Mac build of THE LONG DARK. We are working with Unity to resolve the issue, but this means that TALES FROM THE FAR TERRITORY, or the free updates to THE LONG DARK, will not be available for Mac on December 5th. Although we cannot provide a firm date at this time, we do not currently expect that this Unity issue will be resolved before the Holidays. Our current ETA for the Mac version is early January. We will provide an update as the situation unfolds. We understand this is disappointing, and we will do everything we can to ensure that the update is available on Mac as soon as possible. We appreciate your patience and understanding, and thank you for your support!
  22. Thanks for the ongoing conversation, and all the support! FIVE DAYS, Survivors... As a reminder: We will be sharing an update video to our YouTube channel when TALES FROM THE FAR TERRITORY launches on December 5th. We hope this answers some of your questions about everything you can expect for Part 1.
  23. Thank you for sharing! We look forward to seeing how the story progresses.