Admin

We have a fix for the bug in Episode Three, and you should see an update shortly (if you haven't already). Thank you for your patience!

For additional assistance, please reach out via our Support Portal: hinterlandgames.com/support Thank you for reaching out.

Thank you for the discussion. We're following the thread, and appreciate the suggestion.

Thanks for the update!

Have you confirmed the version number that you are playing on (the news pop-up isn't a confirmation that you have received the update, only that the update is rolling out). The update may take time to roll out across all platforms. We appreciate your patience!

Hi @adventurehawkins! Thanks for posting. Sorry to hear you're experiencing these issues. We're happy to report that we just released a fix for the bug in Episode Three. You can read more here: For the Episode Four bug, have you filed a ticket? We can follow up with our Support team to action this if you haven't received a response. However, if you haven't yet filed a ticket, we suggest doing so via our Support Portal so we can best track the volume and severity of issues: https://bit.ly/3AWuLNN

Thanks for your patience! We just released an update to resolve this issue. You can read more here:

Thanks for your patience! We just released an update to resolve this issue. You can read more here:

UPDATE (09/07/22): We have released a hotfix to resolve a bug that prevents players from receiving a phone call from Molly at the end of "Aftermath" in Episode Three, which impacts mission progress. Please note that it may take time to update across all platforms. Thank you for your patience as we worked on this issue. NOTE: We are still receiving reports that the Brightness Slider is not working on PS4/PS5. We are investigating this complex issue and will provide more information as soon as it is available. Thank you for your patience.

To avoid any confusion, the contest is not being judged based on likes. All entries should have equal opportunity to win. Thanks!

NOTE: We are still receiving reports that the Brightness Slider is not working on PS4/PS5. We are investigating this complex issue. Additionally, we are aware of a bug at the end of Episode Three that prevents the Player from receiving a phone call from Molly, which impacts mission progress. Thank you for your patience. We will provide updates for these issues as soon as they are available.

Thank you for the information, and the report. We are investigating this high-priority issue. We appreciate your patience and will share more information as soon as it is available.

Issues may seem simple, but they aren't always straightforward. At this point, every Update to either Story Mode or Survival Mode requires re-testing the entire game, which is time-consuming. This is a large reason why we are working to separate the two. (There is more on this in the April Dev Diary.) In the meantime, we work to ensure we prioritize the quality of our Update. We know some issues are especially frustrating, and we take them seriously. We appreciate your patience as we investigate these issues.

We've posted an update to the original post. There appears to be an additional issue, potentially with Unity itself. We're currently investigating and appreciate your patience.

Thank you for the suggestion.

Congrats!

Merci!

Thank you for continuing to share these!

Looking forward to them!

Have you filed tickets? What platform/console are you playing on? This may be able to help us determine the cause of your particular issue. hinterlandgames.com/support

Thanks for the suggestion. We don't have any current plans to implement this, so the only way to keep track is to manually track item use/repair yourself. However, we appreciate the feedback and we'll let you know if we make a change during future updates. We appreciate the support!

If it happens again, please don't hesitate to file a ticket via the Support Portal: hinterlandgames.com/support

UPDATE: We are still receiving reports that the Brightness Slider is not working on PS4/PS5. We are investigating this complex issue and will share an update as soon as one is available.

We're investigating some of these reports. We know it can be frustrating, and we hope to have more info soon. Thank you for your patience.

Hello Community, UPDATE (09/07/22): We have released a hotfix to resolve a bug that prevents players from receiving a phone call from Molly at the end of "Aftermath" in Episode Three, which impacts mission progress. Please note that it may take time to update across all platforms. Thank you for your patience as we worked on this issue. NOTE: We are still receiving reports that the Brightness Slider is not working on PS4/PS5. We are investigating this complex issue and will provide more information as soon as it is available. Thank you for your patience. We just released our v2.02 (99904) Quality of Life Update for The Long Dark. This update includes some significant bug fixes, along with game and performance improvements. Thank you for your patience and support. We look forward to sharing more information about future updates and other exciting news about The Long Dark in a Dev Diary toward the end of September. Please remember to visit our Support Portal if you encounter any issues while playing the game. For additional news and information, please sign up for our newsletter and follow us on Twitter (Game | Studio). USER INTERFACE [UI] Fixed an issue that prevented the Surveyed Locations from displaying the correct number of locations when viewed in the Journal. [UI] Fixed an issue that prevented the Voice Audio slider from responding correctly when adjusted in Audio Options. [UI] Fixed an issue that caused the subtitles to appear underneath the Radial Menu, preventing players from being able to read the subtitles. [UI] Fixed an issue that caused the Manage Data button (found under Privacy -> Options) to link incorrectly to Unity’s Cloud Analytics. [UI] Added a check to the Fire Starting Menu to prevent players from being able to open the menu if they do not have all of the items required. SURVIVAL [Gameplay] Fixed an issue that caused Carcasses to decay at an accelerated rate. [Gameplay] Fixed an issue that prevented players from lighting torches from a lit Stove or Rim Grill. [Gameplay] Fixed an issue that allowed players to duplicate Matches by adding a stack to a container, while a Match is lit. WINTERMUTE ** Please note that this section contains spoilers for WINTERMUTE. ** [EP 3] Trauma: Fixed an issue that caused a corrupted save game if the game was saved immediately after the first conversation with Father Thomas. [EP 4] Donner: Fixed an issue that prevented players from progressing past the planks after the rooftop escape sequence after receiving the call from Jace and retrieving the Hard Case. This should also retroactively fix the issue for players who are currently stuck. [EP 4] Donner: Fixed the interaction tag on the Prison Gate to prevent it from sometimes appearing below the gate. [EP 4] The Detonators: Fixed an issue that would cause an item being held by the Player to be duplicated after triggering the Mine Collapse cinematic. PLAYSTATION 4 [HDR] Fixed an issue that prevented the game from enabling HDR mode on HDR-enabled devices. ### END OF RELEASE NOTES ###