After Ash Canyon update, all my badges are gone

[VR00MER28]

The Long Dark just updated on my Xbox One, and all my bagdes are gone and the hunted pt 2 is locked agian. I do still have my challenge and sandbox world's and it still shows I completed wintermute. I'm hoping this is just a bug and can be fixed.

[heartstops]

This happened when my game updated on PS4 as well. I'm reluctant to update on PC, where I have more progress. I would be especially disappointed to lose my special event badges. Hopefully someone can share information on how to avoid this.

[Admin]

Sorry to hear that happened. Please contact our Support Team at thelongdark.com/support.

Thank you.

[Arcx]

Same happened to me - but only with the Darkwalker-badges. Already contacted support - I'm pretty sad about it - hopefully they can be restored

Oh and I'm on PC/Steam btw.

Edited December 8, 2020 by Arcx

[dean_acheson]

Same here. Lost all of my badges and and all of my feats. I did not lose my saved games. This is on the Xbox one. When I logged in I had a short "sync" screen and it seemed to have an error. When I logged into one of my save games I got those feats back that were activated in the game. 

Edited December 8, 2020 by dean_acheson
more complete explanation

[ajb1978]

I lost my darkwalker badge too but I will probably have it re-earned in about...well however long it takes me to

find my way through Ash Canyon and banish the Darkwalker.

[UTC-10]

Badges I earned were gone and badges (Challenges) I didn't earn were awarded, except for 4DON which I never played.  All Feats were initially gone from the main game listing, but not from save games and when a save game was saved the main game list would then show the feat as now being available/earned. 

Keybind resets have returned as a problem when loading the main game.  Changing save games did not affect the keybinds. 

[Stalk & Lope]

I'm on PS4 Pro and seem to have lost everything. All badges, all feats, all stats,  all saves except 1 that I only played for 20 minutes back around Halloween.