Player_Support

Update: Our team is still working to resolve the issue, and we hope to have a fix in place soon. We understand it's been a long wait for the DLC to function properly, and we truly appreciate everyone's patience. Rest assured, once the issue is resolved, if you've already purchased Tales From the Far Territory on Xbox, you will not need to buy it again in order to play it on your PC/ Play Anywhere. We apologize for the inconvenience and thank you for sticking with us -

Update: Our team is still working to resolve the issue, and we hope to have a fix in place soon. We understand it's been a long wait for the DLC to function properly, and we truly appreciate everyone's patience. Rest assured, once the issue is resolved, if you've already purchased Tales From the Far Territory on Xbox, you will not need to buy it again in order to play it on your PC/ Play Anywhere. We apologize for the inconvenience and thank you for sticking with us -

Update: Our team is still working to resolve the issue, and we hope to have a fix in place soon. We understand it's been a long wait for the DLC to function properly, and we truly appreciate everyone's patience. Rest assured, once the issue is resolved, if you've already purchased Tales From the Far Territory on Xbox, you will not need to buy it again in order to play it on your PC/ Play Anywhere. We apologize for the inconvenience and thank you for sticking with us -

@Pyroxene If you haven't already, can you report this to us through our Support Portal? Thanks!

@AdamvR This is a great question. I'm checking with our team now to verify if this is a bug or not. I see that you've also wrote in to our support portal, so I'll provide an update both here and there once I confirm. Thanks!

Awesome, thank you. We'll get to this as quickly as we can.

@Varlonec Could you try sending an email directly to support@hinterland.com, please?

Hi @Varlonec Could you try using the link here: https://hinterlandgames.zendesk.com/hc/en-us? Please make sure to include as many details as possible and we will look into this as quickly as we can.

@Maulkin This is on our radar. Thank you for sharing your workaround with the community!

Hi Romualdo, The Long Dark was made available in your location in November 2021. We're sorry for the delayed response, but wanted to make sure you were updated! If you have any further questions, feel free to reach out to us here: Submit a Request