Xbox One Bug (Survial Mode)

[ILikeToHackThings]

So there's a new bug in the game that will result in you losing all your progress.
The bug causes the game's autosave feature to stop working.

I think it gets triggered if your xbox goes into sleep mode.

Some weird symptoms of the bug;
You'll see a faint overlay of the long dark logo over your screen as you play.
Trying to exit the game will cause the menu to freeze up, forcing you to close the software from the xbox main menu.
You will put in multiple hours on interloper, just to resume the game back on day three or something.

I'm taking a break from this game for a while.

[Cyclone35]

You can report a bug on their main website.

[UpUpAway95]

Xbox save bug(s) are a known issue... different iterations of it keep turning up, it seems.  If you're on a Xbox Series X, I have discovered a sneaky way to unlock console freezes in most games.  When the game freezes, I immediately hit the big X (center) button on the controller (which overlays the main console home menu over the open game).  Then, I just wiggle the left stick to move through the icons on the top, but I don't select anything.  Then, I just hit "B" to close the menu and return to the game... and so far (without fail) this has unlocked the freeze and I can continue playing normally... without having to shut down the console and lose progress. 

I should note that this didn't work for me when I was still on Xbox One; but you might want to still give it a try if you're not on an Xbox Series X.

Generally, I think there's a problem if the game can't upload to the cloud as it's saving... in my case, this is usually due to my internet connection being momentarily slow or disconnected.  For me at least, these sorts of freezes happen in most of my games, often when they are autosaving.

[ILikeToHackThings]

On 4/5/2023 at 3:12 PM, UpUpAway95 said:

Xbox save bug(s) are a known issue... different iterations of it keep turning up, it seems.  If you're on a Xbox Series X, I have discovered a sneaky way to unlock console freezes in most games.  When the game freezes, I immediately hit the big X (center) button on the controller (which overlays the main console home menu over the open game).  Then, I just wiggle the left stick to move through the icons on the top, but I don't select anything.  Then, I just hit "B" to close the menu and return to the game... and so far (without fail) this has unlocked the freeze and I can continue playing normally... without having to shut down the console and lose progress. 

I should note that this didn't work for me when I was still on Xbox One; but you might want to still give it a try if you're not on an Xbox Series X.

Generally, I think there's a problem if the game can't upload to the cloud as it's saving... in my case, this is usually due to my internet connection being momentarily slow or disconnected.  For me at least, these sorts of freezes happen in most of my games, often when they are autosaving.

I've reported the bug, and found out the cause, Here's what I did to break it, in case anyone else catches that they're doing the same mistake

Current game parameters of afflicted game;
- No DLC Installed.
- Survival mode
- Interloper difficulty
- day 6
- mystery lake camp office
- blizard outside
- male character
- build # 2.12 112469 XO

Steps to reproduce:
1) Exit camp office.
2) Re-enter camp office.
3) observe auto save.
4) Pause game and allow xbox to go into sleep mode and turn off. (I also change my HDMI input source to watch TV while I wait for the device to turn off.)
5) Use controller to turn console back on.
6) launch the long dark, you should be brought back to the pause menu as expected.
7) exit camp office and re-enter, observer auto save functioning as expected.
😎 press the guide button on the controller, and click Home to go to the xbox box menu.
9) open the long dark again, you should be booted back into the game exactly where you were, as expected.
10) exit and re-enter office again, observe that autosave did NOT happen.
11) Sleep in bed, observe that autosave, again, did NOT happen.
12) pause game and try to quite back to main menu, observe that the menu is frozen and you cannot leave the "Are you sure that you want to quit" menu.

The above steps reproduce the bug every time.

[UpUpAway95]

Nice work!  Hopefully, HL will find a fix for it soon.  Looks very much like the game does have some conflicts with Xbox's sleep mode and quick resume functions.

[Admin]

On 4/5/2023 at 11:42 AM, ILikeToHackThings said:

So there's a new bug in the game that will result in you losing all your progress.
The bug causes the game's autosave feature to stop working.

I think it gets triggered if your xbox goes into sleep mode.

Some weird symptoms of the bug;
You'll see a faint overlay of the long dark logo over your screen as you play.
Trying to exit the game will cause the menu to freeze up, forcing you to close the software from the xbox main menu.
You will put in multiple hours on interloper, just to resume the game back on day three or something.

I'm taking a break from this game for a while.

We are planning to release a fix for this issue in the very near future. We will provide more information in the coming days. Thank you for your patience!