Wintermute Save Gone

[Tonya1026]

After downloading the update on Xbox then downloading and installing the DLC, my Wintermute save is gone. The first three have checkmarks next to them but four is blank. I finished it months ago. Also just going into my saves in general settings, there are none. I knew my survival saves would be gone but I thought they were preserving the wintermute saves? All my feats and badges are still there, as far as I can tell, only EP4 was erased. When 5 came out, I had planned to restart the whole thing anyway, but I just wanted to see if this happened to anyone else. 

[Captain Jamesy]

You aren't alone @Tonya1026, same thing happened to me too.
Similarly, at first I thought "Oh no, it's been lost", but then thought "Oh well, I am going to redo all 4 episodes once episode 5 is released anyway. As I haven't lost any Feats or Badges, no worries".

[Leeanda]

I've lost episode 4 too.  And 1-3 only show up as complete if I'm online not offline.  I don't play it online at all so rather confused about this.

[Admin]

Thank you for reaching out. For more information on this issue, please visit our recent post: 

If you require assistance regaining your progress in WINTERMUTE, we are happy to assist you via the Support Portal: http://hinterlandgames.com/support 

[Leeanda]

I've already filed a ticket . Thanks 🙂