Containers after tireless menace update

[exeexe]

I was in radio tower and after i update the game to the newest version i cant open the locker. Its just there but not as an item i can interact with. And this is serious because i had put all my skins in there. Can i get my skins back????

U.U

[exeexe]

i can interact with the other locker that is next to it

[Honeybadger]

I have the same issue but in the mountaineers hut. I cant open the floorhatch which basically contains all my stuff in Timerwolf mountain.

[Guest Support]

Could I get you to send me your save file? We can use them to reproduce the issue locally and debug it. You can find them at c:\users\<yourusername>\appdata\local\hinterland - You will find a folder called TheLongDark inside, just zip that up and email it to support@hinterlandgames.com 

Please also reference this thread in your topic, so I know that it's related to this. 

[exeexe]

17 minutes ago, Support said:

Could I get you to send me your save file? We can use them to reproduce the issue locally and debug it. You can find them at c:\users\<yourusername>\appdata\local\hinterland - You will find a folder called TheLongDark inside, just zip that up and email it to support@hinterlandgames.com 

Please also reference this thread in your topic, so I know that it's related to this. 

ok i have send some stuff

[Honeybadger]

I have just sent my savegame as well.

[kropotor]

the same bug for me at the basement of the pleasant valley homestead. The right locker is not active.

 

I had a lot of things there. Now they're gone.

 

I hope, you can fix it.

 

The zipped savegame folder has been sent to you.

[Kaaven]

It seems to be some sorts of bug with containers and certain "materials" kind of items, since it happened to me too. In the garage/shop in the Coastal Village, the bottom (big) drawer of the tool chest right by the workbench have stopped responding in my savegame too. It was mostly containing the materials that need to "cure" - skins, guts and saplings, along with some metal and similar stuff.

[VanIsleMan]

I cannot access the middle locker near the bed and outer locker in bathroom in the quonset hut(coastal village). Most of my skins and rifle/bows and ammo were in there...GONE

[Guest Support]

Merging with parent thread - Your items are not gone. There is a bug that caused the locker to become inaccessible, we are working on a hot fix that will fix this issue. 

[PraiseTheSun]

21 hours ago, Honeybadger said:

I have the same issue but in the mountaineers hut. I cant open the floorhatch which basically contains all my stuff in Timerwolf mountain.

Same for me, with the same hatch. Hope it gets fixed soon!

[Guest Support]

The hot fix has fixed the issue - please re-try the container. You should be good to go now. 

[PraiseTheSun]

2 minutes ago, Support said:

The hot fix has fixed the issue - please re-try the container. You should be good to go now. 

Awesome! Everything's back to normal. Thanks guys.