DarthCannabis1

You're right, and I understand that, but SAY that. Don't tell me that it works when it doesn't, and that Microsoft will refund me if I buy both when they won't. Honesty IS the best policy. If someone would say "Hey, it's going to be a month before you can play and YES you'll have to buy the DLC twice if you want to play on your console and your PC. It's broken and we're trying to fix it." But they haven't said that. Instead I had wood smoke blown up my chimney. Apparently there are people that have been having this trouble for years with no explanation, no fix, and no word from Hinterland on it. These things bother me.

A reply from Support: "Hi (my name), We've been in contact with Microsoft and believe we know what the problem is. It seems they pushed out the update for our DLC, but haven't yet pushed our main game update. This caused a mismatch in versioning which prevents you from launching. We've let them know about the urgency of getting the main game update live, however we're unable to force anything from our end. Commenting on your subsequent email from yesterday, Xbox Play Anywhere should allow you to purchase once on either platform, and enjoy the game (and DLC) on both as well. If you've purchased twice, please reach out to their support who should be able to help. Ideally they'll refund you for your second purchase. Xbox support: https://support.xbox.com/en-CA/contact-us We'll contact you back when we have confirmation that the problem is solved. All the best, Hinterland Support" I had actually already spent 45 minutes on the phone with Microsoft support, which I can assure you was extremely fun (yay!), trying to explain this very thing and the way it was supposed to work just to have them tell me it's Hinterland's fault for putting out different versions. So Hinterland blames Microsoft, Microsoft blames Hinterland, and I get the shaft. I've purchased the game through steam now and can play, and have requested a refund from Xbox for their version of the game and DLC, but now I'm starting ALL THE WAY over. I think I've shown how much I like the game, buying it and it's DLC twice and all (because I'll likely be stuck with both versions) but I have to say this whole experience has left a very bad taste in my Tomato Soup. The irony is that I discovered this game on gamepass and fell in love with it for free, came back to play it only to find I had to purchase it now, and when I did I couldn't play it. Now I've lost everything. I had 135 day save going and had never fired a gun yet. I was so proud. I was sooooo close to my 1000 fire badge and my 20 days in a blizzard badge. Now I'm one step above a frozen corpse. This sucks.

Wow. So much for caring for their players. Maybe bring back the crunch?

@Admin Could I please get a response? My game is 100% unplayable. I play through the xbox app on PC and the DLC makes the game not load past the disclaimer screen. I've opened a ticket but just got a 'yeah we know'...is there any idea when I'll be able to play again? I'd play on my Series X, but it's making me buy the expansion again after I've already bought it. What gives? I'm locked out of new content all together with no explanation or help.

Unless you count my game being completely broken and unplayable you mean? 🙃

At least all of your games load. I just want to play the new content and can’t get passed the disclaimer screen. @Admin any word when Xbox App PC versions will be playable again?

I posted under another topic, but thought I'd open one for this particular issue, as I haven't seen one for the new update. I've been playing TLD pretty much exclusively for the past month. I have the XBOX "Play Anywhere" version that I play on my PC. Today, after downloading the new patch, my game won't load past the Disclaimer Screen. I uninstalled and reinstalled and started the game without any DLC and it loaded immediately. Once I redownloaded and installed the DLC it went back to getting stuck. Is there an admin who can advise me on a solution to this? Any help would be appreciated.

Anyone else play the "Play Anywhere" version on PC? I'm stuck at the disclaimer screen "Loading". Uninstalled and reinstalled without DLC and the game works fine. Try to add DLC and get stuck at disclaimer. Any suggestions? Thanks.

Any update on this? I'm still being asked to pay for the Xbox X "version" of the DLC when I've already purchased it through the XBOX app on PC. Now that the game won't go passed the disclaimer screen on the Play Anywhere version I'd like to continue my save on XBOX. From the looks of it I should be afraid to do that, too.