Tbone555 Posted May 26, 2016 Share Posted May 26, 2016 hi, this isnt a big issue, i know anything is to be expected during the alpha version of this game. but i thought i should report that one of my characters is gone after the new update. i tried doing a hard restart on my xbox, though it didn't help. i, at the time, had all 5 save slots occupied with a different character. and i know for a fact that the save didn't corrupt due to powering the console off or exiting the game during saving, because the character that disappeared is one i havent played recently. all 4 of my other characters are still fine, though. thanks ahead of time for looking into this Link to comment Share on other sites More sharing options...
Guest Support Posted May 26, 2016 Share Posted May 26, 2016 Sorry to hear this has happened to you. At any time did you see the Xbox do a cloud sync? I've seen local saves be removed by the update process (outside of our control) but syncing to the cloud should resolve this. Link to comment Share on other sites More sharing options...
Tbone555 Posted May 26, 2016 Author Share Posted May 26, 2016 i didn't see a cloud sync at all, i just updated and immediately opened the game. i'll try syncing it, then get back to you Link to comment Share on other sites More sharing options...
Ubermensch Posted May 27, 2016 Share Posted May 27, 2016 Exactly the same happened to me yesterday, but with the only character I had... Link to comment Share on other sites More sharing options...
Ubermensch Posted May 27, 2016 Share Posted May 27, 2016 This is the another case I saw @Patrick Carlson Link to comment Share on other sites More sharing options...
Tbone555 Posted May 28, 2016 Author Share Posted May 28, 2016 unfortunately, i wasn't able to retrieve my character from the cloud. i thank yall for such a quick response to my problem, however. note that i havent had this problem with any other characters, but if i do, i'll post on this thread as soon as possible Link to comment Share on other sites More sharing options...
thesaver4 Posted May 28, 2016 Share Posted May 28, 2016 Wow People Still having this Problem it Hasn't Happend to me Yet Thankfully Haven't had this Problem what so ever sense ive been playing (37Hours rn Day 30) Link to comment Share on other sites More sharing options...
Guest Support Posted May 29, 2016 Share Posted May 29, 2016 We are looking into this issue further. The main problem right now is that we don't control the update process, so it's unclear why your save would be gone after the update. There is a known issue that sometimes this happens on the Xbox, in general. We will continue to work with MS to get to bottom of this. Link to comment Share on other sites More sharing options...
Ubermensch Posted May 29, 2016 Share Posted May 29, 2016 I did as you said and the new games aren't dissapearing anymore. But the old saved games are gone forever. Link to comment Share on other sites More sharing options...
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