Cacarella

Hi all, I'm new here but have been playing on Xbox one for a few years now. I hadn't played the game in awhile but loaded it up yesterday and allowed it to take the latest update. I created a new sandbox game and found that the second joystick on which controls the look around wasn't working except for the crouch. I tried with my second controller, same thing. I created a new sandbox, same thing. I uninstalled and reinstalled, same thing. Tried loading a new game of winter mute, same thing. The only thing I haven't tried is my third controller. Please tell me this game isn't dead to me. It's the only game I own that I enjoy enough to go back to time and time again. Thanks for any help and suggestions, Vince.