Bear Challenge - bear running in place

[RazorOH]

I was playing the Bear Challenge, got killed, and clicked on TRY AGAIN. When it started me out, the bear is in front of me, running in place, going no where. I cannot do anything at all, can't move, etc. I canceled out, and started the Bear challenge mutiple times and the SAME thing happens. I cannot currently play this challenge.  I am playing on a PC, Windows 10 system and have had NO problems until today.

[Guest Support]

Thank you for reporting this, we're looking into this now - Just to check have you restarted the game and tried? 

[RazorOH]

Yes, multiple times with the same result. Bear is just running in place and I can do nothing but exit out of the game. Thanks!

[Guest Support]

Could I get you to send in your saves to support@hinterlandgames.com?

You can find the saves here: c:\users\YOURUSERNAME\appdata\local\hinterland

Just zip up the hinterland folder and email it on over to us. 

[RazorOH]

I have just emailed you the information you requested. Let me know if you need any other info....thanks.

[RazorOH]

Any updates on this issue? Thanks...

[RazorOH]

I was able to resolve the problem by checking the integrity of the cache files (thru Steam), when I did this, four files had problems and were reloaded and the problem went away. Sorry I did not think of this earlier - thanks anyway!