Shaeleam Posted May 13, 2015 Share Posted May 13, 2015 Hello,I played the game for a good 4 hours today then (after dyeing my first time and having to start a new game) it started to crash. The image on the screen stays stationary even though I can still hear the game sounds (all except footfalls). I can press escape and hear the menu come up but the image on the screen does not change. I can move the mouse and hear it as if it is interfacing with the menu even though I cannot see it on screen. It does the same if I hit "I" to open inventory.No matter what I do I cannot restore the game and have to end the process and restart.I have:updated my graphics driversupdated windows driversvalidated steam filesstarted a new gamerestarted my computerrunning as administratordxdiag (both 32 and 64bit Dx11 - no issues)System Specs:Windows 7 professional 64bit SP1Intel I7 2600K @ 3.4GHzNvidea GeForce GTX 760 - Nvidia 350.12 drivers8gb RamGame Resolution: 1920x1080Game install directory: Steam DefaultPrevious output_log stated that a lib file was missing from: E:\Steam\steamapps\common\TheLongDark\tld_data\Mono - there are no files labeled with lib in this foldercurrent output log states:HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: needs reset, doing itFullResetD3DDeviceResetD3DDevicedev->ResetD3Dwindow device not lost anymoresorry, lost the post that had the file attached (and now the output_log file is missing), hope you can read it this way.Initialize engine version: 5.0.1f1 (5a2e8fe35a68)GfxDevice: creating device client; threaded=1Direct3D: Version: Direct3D 9.0c [nvd3dum.dll 9.18.13.5012] Renderer: NVIDIA GeForce GTX 760 Vendor: NVIDIA VRAM: 3072 MB (via DXGI) Caps: Shader=30 DepthRT=1 NativeDepth=1 NativeShadow=1 DF16=0 INTZ=1 NULL=1 RESZ=0 SlowINTZ=0Begin MonoManager ReloadAssemblyPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityEngine.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityEngine.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-CSharp.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-CSharp.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-UnityScript-firstpass.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-UnityScript-firstpass.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-UnityScript.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-UnityScript.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityEngine.UI.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityEngine.UI.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\EasyRoads3D.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\EasyRoads3D.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\SampleClassLibrary.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\SampleClassLibrary.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\SuperSplines.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\SuperSplines.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\HOTween.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\HOTween.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.ClipperLib.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.ClipperLib.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Ionic.Zip.Reduced.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Ionic.Zip.Reduced.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.Ionic.Zip.Reduced.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.Ionic.Zip.Reduced.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.JsonFx.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.JsonFx.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.Poly2Tri.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.Poly2Tri.dll into Unity Child DomainPlatform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\DecalSystem.Runtime.dll (this message is harmless)Loading E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\DecalSystem.Runtime.dll into Unity Child Domain- Completed reload, in 0.041 seconds Initializing input. Input initialized.desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0 Initialized touch support.Platform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\System.Core.dll (this message is harmless)Platform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\System.dll (this message is harmless)Platform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityScript.Lang.dll (this message is harmless)Platform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Boo.Lang.dll (this message is harmless)WARNING: Shader Unsupported: 'Hidden/NFAA' - Setting to default shader.Unloading 4 Unused Serialized files (Serialized files now loaded: 0)UnloadTime: 5.692267 msWwiseUnity: Initialize sound engine ...(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)WwiseUnity: Sound engine initialized.(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)Platform assembly: E:\Steam\steamapps\common\TheLongDark\tld_Data\Managed\System.Xml.dll (this message is harmless)GAME VERSION: Sandbox Alpha v.228(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)Unloading 7547 unused Assets to reduce memory usage. Loaded Objects now: 17721.Total: 19.766386 ms (FindLiveObjects: 0.836109 ms CreateObjectMapping: 0.709231 ms MarkObjects: 16.934431 ms DeleteObjects: 1.286029 ms)Received stats and achievements from Steam(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)Fallback handler could not load library E:/Steam/steamapps/common/TheLongDark/tld_Data/Mono/libcFallback handler could not load library E:/Steam/steamapps/common/TheLongDark/tld_Data/Mono/.\libcFallback handler could not load library E:/Steam/steamapps/common/TheLongDark/tld_Data/Mono/libcGA has confirmed connection to the server..(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GameAnalytics: Submit started(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)Unloading 6 Unused Serialized files (Serialized files now loaded: 0)GA URL: http://api.gameanalytics.com/1/4fe964e0 ... 52de5/user(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GA Submit: [{"session_id":"539883bf-ae20-499b-a59b-2c6e2fd99559","build":"0.1","os_minor":"Windows 7 Service Pack 1 (6.1.7601) 64bit","device":"PC","os_major":"Windows","sdk_version":"GA Unity SDK 0.6.9","user_id":"992ECE9D67F29C3F74052C0A78796052FDED1402","platform":"PC"}](Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GA Hash: cd096bfe9b10afe677d9ee8d734ef7f8(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GA Result: {"status":"ok"}(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GameAnalytics: Submission queue started.(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GA: Queue submit over(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)UnloadTime: 4.083780 msUnloading 78 unused Assets to reduce memory usage. Loaded Objects now: 55232.Total: 277.561737 ms (FindLiveObjects: 2.048175 ms CreateObjectMapping: 1.145119 ms MarkObjects: 273.703033 ms DeleteObjects: 0.664794 ms)GameAnalytics: Submit started(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GA URL: http://api.gameanalytics.com/1/4fe964e0 ... de5/design(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GA Submit: [{"build":"0.1","event_id":"StartXP:Voyageur","area":"MainMenu","session_id":"539883bf-ae20-499b-a59b-2c6e2fd99559","user_id":"992ECE9D67F29C3F74052C0A78796052FDED1402"},{"build":"0.1","event_id":"StartGender:Female","area":"MainMenu","session_id":"539883bf-ae20-499b-a59b-2c6e2fd99559","user_id":"992ECE9D67F29C3F74052C0A78796052FDED1402"},{"build":"0.1","event_id":"StartZone:LakeRegion","area":"MainMenu","session_id":"539883bf-ae20-499b-a59b-2c6e2fd99559","user_id":"992ECE9D67F29C3F74052C0A78796052FDED1402"}](Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GA Hash: 210b9a01be5b9f4385a991772660e4dd(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GA Result: {"status":"ok"}(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)GA: Queue submit over(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)Unloading 8 Unused Serialized files (Serialized files now loaded: 0)WARNING: Shader Unsupported: 'Hidden/Sample Positions' - Setting to default shader.UnloadTime: 388.084564 msUnloading 1026 unused Assets to reduce memory usage. Loaded Objects now: 18124.Total: 20.406332 ms (FindLiveObjects: 0.641114 ms CreateObjectMapping: 0.294684 ms MarkObjects: 12.035589 ms DeleteObjects: 7.434357 ms)Unloading 5 Unused Serialized files (Serialized files now loaded: 0)UnloadTime: 1.031981 msUnloading 152 unused Assets to reduce memory usage. Loaded Objects now: 55194.Total: 322.525116 ms (FindLiveObjects: 3.168445 ms CreateObjectMapping: 1.394490 ms MarkObjects: 317.704620 ms DeleteObjects: 0.256972 ms)Unloading 10 Unused Serialized files (Serialized files now loaded: 0)UnloadTime: 511.221527 msUnloading 1053 unused Assets to reduce memory usage. Loaded Objects now: 18234.Total: 21.047737 ms (FindLiveObjects: 0.733788 ms CreateObjectMapping: 0.463368 ms MarkObjects: 15.449899 ms DeleteObjects: 4.400098 ms)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: still lostSkipped frame because GfxDevice is in invalid state (device lost)(Filename: Line: 1583)HandleD3DDeviceLost HandleD3DDeviceLost: needs reset, doing itFullResetD3DDeviceResetD3DDevicedev->ResetD3Dwindow device not lost anymore Link to comment Share on other sites More sharing options...
Shaeleam Posted May 13, 2015 Author Share Posted May 13, 2015 deleting output_log allowed for a slightly longer gameplay session, attached is the logs from the next crash which happened after about 5min of gameplay Link to comment Share on other sites More sharing options...
Jeremy JPOW Powell Posted May 13, 2015 Share Posted May 13, 2015 Can you go to this file path C:\Program Files (x86)\Steam\steamapps\common\TheLongDark and run the Batch file called tld_dx11. This will run the game with DirectX 11 instead of DirectX 9. Let me know if this helps.Jeremy Link to comment Share on other sites More sharing options...
Shaeleam Posted May 13, 2015 Author Share Posted May 13, 2015 Hello,That allowed me to play for about 25min and then I had a crash.I've attached a zip file of the crash log folder.2015-05-13_174450.zip Link to comment Share on other sites More sharing options...
Shaeleam Posted May 13, 2015 Author Share Posted May 13, 2015 Another one, this one let me play for about 30min, but most of that time I was inside the Hydro plant. Crashed when I went to exit the plant.2015-05-13_181132.zip Link to comment Share on other sites More sharing options...
Jeremy JPOW Powell Posted May 13, 2015 Share Posted May 13, 2015 Alright, I've passed these on to the tech team to look at.Jeremy Link to comment Share on other sites More sharing options...
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