Black Screen at start up

[jgxxxx]

I get a black screen after the logo/intro, the main menu wont load at all. It worked fine 2 days ago. Never had this problem before in the years owning this game.
I've tried reinstalling and restarting my pc, turning off steam overlay, and offline mode in steam (someone said it might help).

[Support]

Sorry to hear that. Could you attach your log, then check to see if DX9 mode works? That will help determine what's going on. 

[Dionysos]

I think I'm having the same problem.
After the introduction cinematic, when I "press any key to continue" before the menu, the game crash and open this window :
It's the first time I try to play it since the new update, it worked fine before

[jgxxxx]

Here's the log.

No luck on dx9 mode

output_log.txt

[Support]

Could I get you to try running the game with the -particle-safemode flag enabled? Just open a command prompt, navigate to the install directory and launch the game with tld -particle-safemode

[jgxxxx]

Didn't work. attached the log

output_log.txt

It's just looping this it seems:

Quote

 

(Filename:  Line: -1)

NullReferenceException: Object reference not set to an instance of an object
  at GearItem.Update () [0x00000] in <filename unknown>:0 
 
(Filename:  Line: -1)

NullReferenceException: Object reference not set to an instance of an object
  at AiTarget.Update () [0x00000] in <filename unknown>:0 
 
(Filename:  Line: -1)

NullReferenceException: Object reference not set to an instance of an object
  at GameManager.ControlsLocked () [0x00000] in <filename unknown>:0 
  at vp_FPSController.Update () [0x00000] in <filename unknown>:0 
 
(Filename:  Line: -1)

NullReferenceException: Object reference not set to an instance of an object
  at TodController.Update () [0x00000] in <filename unknown>:0 
 
(Filename:  Line: -1)

NullReferenceException: Object reference not set to an instance of an object
  at TodController.Update () [0x00000] in <filename unknown>:0 

 

 

[jgxxxx]

So I just tried on a different computer, with my steam account and got the same problem. Is there any config files I can delete? I've tried deleting everything in Thelongdark folder in appdata\local.

edit: I deleted everything in AppData\LocalLow\Hinterland and now it works

[Support]

Interesting - Thanks for the follow up.