Francious70

Hey everyone, it appears Microsoft has released the update for the base game. I've updated the base game, and can confirm it is working. I now see the gauntlets on my hands!  I've also got the DLC installed and everything seems to be working as normal.

4 hours ago, DarthCannabis1 said:

A reply from Support:

"Hi (my name),
 
We've been in contact with Microsoft and believe we know what the problem is. It seems they pushed out the update for our DLC, but haven't yet pushed our main game update. This caused a mismatch in versioning which prevents you from launching. We've let them know about the urgency of getting the main game update live, however we're unable to force anything from our end.

Yep, this seems to be the issue. I can launch the game without the DLC installed, however the new features included in the base game that were pushed with this update (gloves showing on the hands, harvesting animations, ect) aren't there. This leads me to believe the base game update hasn't gone live yet.  I can also see that the base game app was last updated in October, while the DLC was last updated yesterday.

4 hours ago, DarthCannabis1 said:

I had actually already spent 45 minutes on the phone with Microsoft support, which I can assure you was extremely fun (yay!), trying to explain this very thing and the way it was supposed to work just to have them tell me it's Hinterland's fault for putting out different versions.  So Hinterland blames Microsoft, Microsoft blames Hinterland, and I get the shaft. I've purchased the game through steam now and can play, and have requested a refund from Xbox for their version of the game and DLC, but now I'm starting ALL THE WAY over.  I think I've shown how much I like the game, buying it and it's DLC twice and all (because I'll likely be stuck with both versions) but I have to say this whole experience has left a very bad taste in my Tomato Soup. The irony is that I discovered this game on gamepass and fell in love with it for free, came back to play it only to find I had to purchase it now, and when I did I couldn't play it. Now I've lost everything.  I had 135 day save going and had never fired a gun yet. I was so proud. I was sooooo close to my 1000 fire badge and my 20 days in a blizzard badge. Now I'm one step above a frozen corpse.  This sucks.

I know it sucks having to wait when you see everyone else having fun with the new features, but remember Hinterland is a small studio doing all of this on their own. They don't have a large publisher like EA, or Ubisoft helping to smooth these issues over on their behalf. That also means they don't have a large publisher breathing down their neck getting them to monetize every last dime out of the game.  Let's they to give them a little grace

Same issue. I play on PC via the XBox app (otherwise known as Windows Store). The DLC updated when I opened the TLD app, but the base game does not appear to have updated.  I cannot progress past the "Disclaimer" screen

Update just dropped on Windows Store versions of the game. I updated, and now the game won't load past the Loading screen

Thank you Admin.

I can confirm the base game update is available through Windows Store now. I had to uninstall, and redownload the whole game but it is version 2.16

Thank you for the response guys. I appreciate the acknowledgement that you know this is an issue the you are working on. 

Now that I know it is on your radar I feel confident that that it will be addressed.  Please keep us apprised of any updates, whether they be good or bad.

I'll tell ya, I'm getting tired of playing Duskers while waiting for this update. 

Bump again. Any news on when the base game update will be released on Windows Store?

Bump. Any updates?  The base game via Windows Store is still v2.02