Search the Community

Showing results for tags 'support'.

More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


    • Contact Hinterland Support
    • Technical Discussions
    • News and Updates
    • How To Play
    • Survival Mode
    • Wintermute
    • Time Capsule
    • General Discussion
    • Wish List
    • Discussion Archives
    • Introduce Yourself
    • Fan Creations! Art, Fiction, Music, Etc.
    • Gameplay Videos & Streams
    • Survival & Outdoor Activities
    • General Discussions & Misc Topics
    • Deutsch
    • Español
    • Filipino
    • Français
    • Italiano
    • Magyar
    • Nederlands
    • Norge
    • Português
    • Pусский
    • Română
    • Suomi
    • Svenska
    • Türkçe

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start



About Me

Found 697 results

  1. Spoilers. Duh. And sorry for my english and all of that stuff. So after taking the radio parts from the towers in FM and returning to ML the bear attacks me and drags me to the cave. Cool. But after waking up in the cave, all I can see is a black screen and my condition bar. Nothing works. Pressing buttons does nothing. (Exept when hitting the sprint button the stamina meter shows up.) I tried closing the game and turning it on again, but all I see is a black screen and my condition bar. The "What one man can do" text appears on the screen and the quest to get the spear back is activated but that's it. Anyone else having this problem? Tips? Help? Edit: It appears that I might be somehow falling trough the world. It would really suck to lose all of my progress because of this.
  2. Hello, after several month, I wanted to get back to "The Long Dark" on my PS4. I made the update and launched the game. After checking the changelog, I headed to the Wintermute menu, and saw with horror and wrath that my save of 50+ hours was missing. I was at the second chapter a little before the bear. Wtf happened?! Why my savedata are missing?! Please help me! The only thing here is new game, with in red "launch a new party will erase your existing auto save! >n< If nothing can be done, FUCK YOU Hinterland! How dare you making shit that delete the save datas ?!
  3. So, I am currently having an issue loading my wintermute game save on PC. Wondering if anyone else had this issue, or if anyone knows how to fix it. I have TLD on xbox, playing on an Xbox One X. With it now being a crossplay title, I downloaded TLD onto my PC. However, I am unable to play my cloud synced games, that come from the xbox. I have no issues with any of my other play anywhere titles (state of decay, GOW, Forza, etc). The strange thing is, when I boot up TLD onto my PC, go to wintermute, and go to load, it shows ALL of the save files, with the newest save file being labeled as "save incompatible". When I click on ANY of the saves, whether "incompatible" or not, the save does not load. It makes an in game click sound, but nothing happens. Currently my Xbox One X, and TLD on xbox are 100% up to date, no beta/preview builds. As well as my windowsOS and TLD on PC are up to date, no beta/preview builds. Rig im playing it on is a Lenovo Y720, i7-7700HQ, 16GB DDR4, GTX 1060 8GB, and a Samsung 500GB PCIe SSD. I have already tried reinstalling onto PC/XBOX, as well as doing a game reset on PC, moving HDD location on PC, and creating a few new saves on XBOX, then syncing to PC. Any help/ideas/suggestions?
  4. So, No longer having my game save issue, because now the came cannot launch. When I logged into my pc the game had updates available. I assume it was from the two hotfixes they released. So I updated it, now on version 1.44.44083.2, and now the came crashed at launch. The error I get it "Fatal error" "Failed to load Game Assembly!". The only things that has changed on my PC is TLD update. I literally had it running right before the update. I have already tried doing the reset on the program, moving HDD's, and uninstall reinstall. Anyone having this issue, or know a solution?
  5. I've seen very little about this particular issue. Not sure if it is an issue. It would be very helpful if a Staff member could tell us if this is a bug, or if there is more to be found for survival lessons.
  6. Nice quick story about finding a long lost arrow Based at Trapper's homestead and needed food other than bear meat. Bow shot two deer, and lost both deer and (2) arrows, as they seem to de-spawn if they run behind Trapper's up at the rock ledge. So shot another deer and lost it's blood trail as it headed towards No Name Pond in a snow storm. (3) days later, the sun came out and so did some new crows...found a deer and my arrow, (but also could hear a wolf coming nearer). Tried to drop a campfire but the flat snow covered ground would not allow placing a fire on flat snow, so resorted to a quick wolf struggle. Later, found that the only place the campfire could be placed was if it was on top of the crow feather above the deer's head. (Sorry did not get an F8 screenshot, but it was here, screenshot facing back toward hill leading toward Trapper's) Carrying 20 lbs. of deer meat back to base and soon discovered why my wolf friend was no longer harassing my survivor. Has anyone else been losing deer to the cliffs behind Trapper's Homestead?
  7. i recently purchased the long dark on steam, but i'm gona be honest, i used to play the pirated version. now i want a fresh start, but after installation i found the saved game is still carried over to the proper version. how can i get a fresh start, without any feats, challenges, story or survival mode saves? thanks.
  8. When I went to check the charred ruins of Milton's school I decided it was extremely important to reach the bell and the chimney. I then tried to crouch and walk under the burned beams and I got extremely stuck. For some reason I was seeing the school's floor, but couldn't move, neither crouched nor upright.
  9. on the Redux update, the running animation doesn't match the running sound. so for example hearing 2 steps would correspond to jumping only once in the air. previously on wintermute update i woulda jumped once for every step i heard, which kinda felt better, made me feel like i was running for my life or rushing very fast towards something. now its just a slow up and down with faster step sound that don't match the animation.
  10. So the Redux update is great, I enjoy the changed maps and revised story. I do actually miss the 3rd person cut scenes, and wish the clothes you equip are shown in them but thats a minor complaint. Anywho this is a cheapo listing of KEY SURVIVAL ITEMS and where they are, too make sure we arent missing them between episodes. I start with what I know about Crowbar is in the Farm House Lantern is at the Orca Gas Station Hunting Knife (I have no idea is this based on killing Hobs?) Snowboots are on the Milton Bridge far out of town Rabbit Mittens, ? Flight Plan supplies are by your crashed plane You can rob Grey Mother of the food you give her once all her quest are complete (you monster) Flare Gun is in the Carter Dam Bathroom Sleeping bags are everywhere, you dont need to bring one from Ep 1 to Ep 2 List any other nice spots you know of
  11. Hello survivors of the quiet apocalypse! Yesterday while adventuring around in survival mode. I set off to hunt some rabbits for a few easy meals. I always hunt rabbits by using the “stoning” method. While stunning a particular rabbit, I noticed I could not “pick up” the rabbit. I didn’t think much of it and attempted to equip another stone-but I couldn’t. I tried swapping weapons to a bow and still, could not. Then I saw a nearby stick and attempted to pick that up. I could not. I dropped an item and was not able to retrieve that item either. I backed out of the session and restarted my game. Everything appeared to be “fixed” again. Everything was going great until I decided I’d bag these two rabbits near the Trapper’s Cabin in Mystery Lake. I “stoned” the first rabbit and bagged it with success. The second rabbit however... I could not pick up. I dropped another item-nothing. I could not interact with “ANYTHING.” This happened to me in Mystery Lake, Mountain Town, Pleasant Valley. Rabbits everywhere are “bugging” out my character and it’s highly frustrating. For now I just do not hunt rabbits at all(for my sake!)as they’ve been ruining my gameplay experience. Even on a different play through, this bug still occurred. I play on the Xbox One platform. I’ve already reported the bug but wanted to make a thread about it as well. Has anyone else experienced this bug on the same platform or on any other as well? Thanks everyone who decided to read my post and/or reply!
  12. So I noticed, upon starting the hunted challenge, that the skeeters ridge basement is now no longer accessible. How are we supposed to have any chance in this challenge mode without the basic supplies and distress pistol given to us and a safe place to get warmed and healed up? Given, it probably is POSSIBLE for veteran players. But very improbable given certain circumstances
  13. I'm experiencing graphics glitches on all my linux machines. They are running the latest'n'greatest from nVidia, so I'm pretty sure that's not it... but I did update one of the machines to version 415 from the graphics-drivers ppa. Here's a pic to give a bit of an idea of what I'm talking about: As you can see there are artifacts all over the place. I loaded up my current run where I'm holed up at Misanthropes. Indoors things seemed to be all right, but when I stepped outside: Not too sure what's causing this; I've tried a few different things to get this resolved, but so far I've got bupkes. Is anyone else seeing this on linux?
  14. Game Version: Windows 10/Xbox Play Anywhere(not steam) - Build# 1.35 38054 () UWP Computer Specifications: Windows 10 - AMD FX(tm)-8350 Eight-Core Processor - NVIDIA GeForce GTX 760 When playing the game with mouse and keyboard on pc my characters view will randomly jerk to a specific point in the sky, the point is the exact same even after a restart/reload. This will constantly happen even if my character is just walking around without even touching the mouse. I was able to find a reliable way to repeat this on cue by entering the fire fuel menu, then exiting it, and immediately pressing rmb. This issue is nonexistent when using an xboxone controller, following the same procedure the game ran like normal with no random jerking of the camera. Switching back to keyboard and mouse in the same game led to the same consistent jerking, but only after some delay. Another thing to note, I have had this issue both in sandbox and in the story mode, however in my sandbox save the jerking occurred about every 5-6 minutes, and so far with the story mode it happens about every 2 minutes. These times do not vary after reloading the save.(probably not useful information) I am using a mouse with a button allowing me to switch between 4 different sensitivity options, but I plugged in another simpler mouse and the jerking kept happening so it isn't the mouse that is messing everything up. I also tried usb 2.0 ports instead of 3.0, that also fixed nothing. I have already uninstalled and reinstalled the game, as well as "reseting" it through the windows menus I can't find where the files are located with this version of TLD so I can't post any sort of log Enclosed is a video of what I'm talking about, you will have to download it to view it : / Can anyone help? The Long Dark 7_12_2018 8_18_17 PM.mp4
  15. By the redux mode of the long dark, i finished the game after 1.5 years later once again.It was super absorbing. I finished the season 2 part fresh (5 min ago). And after credits part, i came back to the main menu again. That means i finished the story mode,it is ok. Then i entered the Wintermute load game part to check my game progression. There was no problem.But, i mistakenly removed my ended story mode progress after finishing 10 hours of play. Is there any way to take it back? Or will it effect me when Season 3 comes up? I mean, will it want me to finish the game once again? I don't want to play another 10 hours again actually. So in short, i want to take my save game back... I dont want to start a new game again because it is my second finish for wintermute.I've already played it when the story mode update came up in August,2017 too. note:I am not English and English is my second language so sorry if i did any typos. Waiting for any kind of help!
  16. After the update.. when at the workbench and craft menu. I try to scroll down to the arrow selection to craft my curred birch saplings into arrow shafts.. and it won't scroll down at all. It will kinda try but never sees another row. Yes they are equipped. Yes they are cured birch saplings (5) yes I have a knife and a hatchet. Yes yes yes the fug yes fug wads ? Can I please get a response on this soon gents. Thank ya kindleh ✔️
  17. I got stuck inside the Orca station in the Mountain Town map - back room, where the bed and fire barrel is. I got stuck when I stood between the head of the bed and the wall. Can't move from there. Using Xbox One platform.
  18. Hey guys, After getting the redux update I reloaded my Nomad Survival Game. Headed back over to Skeeters Ridge and was unable to enter the basement. It appears the basement has moved around to the side of the building and there is no access/action once I hover over the door. Anyone else see this? Thanks in advance!
  19. tomburg30

    Saved Game

    I loaded up The Long Dark on my xbox one only to find my saved game in Wintermute had gone. Which is some what frustrating. Has anyone had this issue? Any support would be great!
  20. The game was running fine yesterday. But now when I launch the game, I get a black screen (sometimes two edges have thin green borders) and my PC freezes. I've tried every suggestion on "Troubleshooting Crashes or Graphics Issues", but nothing has worked. I've reinstalled it three times, tried the various .bat files, and every other suggestion I could find online. Nothing works. The two times I've made it to the Disclaimer Screen, the keyboard was unresponsive and I couldn't do anything. I got it from Steam, run Windows 10, DX12, graphics drivers are up to date, Windows is up to date, and my system easily meets the tech requirements. Giving up for the night as I've already wasted 3 hours not playing the game. If there are any other solutions out there, I'd love to hear them... Cheers
  21. hello. got stuck in desolation point between three rocks next to the place where you climb to the lighthouse from the side. this image shows the exact location. was a new interloper run so it was k :--)
  22. I just recently put almost 40 hours into story mode and love this game. I've tried EVERYTHING mentioned in the forums about this and still no bear. I don't want to start over. I guess my time with the game is over? ugh
  23. So, I’ve made it into the lower damn, and I can’t get past the wires or go down the rope, it says I’m to encumbered even when I use a emergency stim. does anyone know if a way to fix this or another way to get to the exit
  24. I run The long dark. I do something else, while the cabin animation goes on. Wolves walk by, the weather changes, a blizzard strikes and so on. I load my survival game. The right side of the screen is flooded with messages informing me that I caught hypothermia and like 12 frostbites. I cry "Holy Mothra almighty licking cellophane flowers of yellow and green, how could this happen?!". Variations of this exist. I check the condition screen in horror and see everything is ok. And everytime it happens I fall for it.
  25. The cutscene which plays in wintermute after picking up Astrid's hardcase just freezes up in my game, latest version. The audio plays but the video just becomes a still image shortly before the aurora appears and the plane goes down