BrenGun

Does ANYONE monitor this forum? I can't get a response from tech support either.

TLD is completely inaccessible to me after the DLC update when it became available on Mac. I used to run it on Steam trouble-free until it automatically downloaded itself. When it did, it just showed a disk write error in the downloads section of Steam. Retrying to install it just resulted in the same message. I tried following every troubleshooting procedure in Steam- verifying local files, verifying and repairing my HD, changing the download region, installing and uninstalling both the TLD and Steam itself. Nothing changes. I've tried downloading TLD all over again after uninstalling it both with and without Wintermute and it doesn't matter. Steam tech support has officially wiped their hands of this problem declaring that I must have a problem with my HD. I don't. It's been checked and come out clean several times with Disk Utility. And here's the thing- I tried downloading it onto a Windows laptop and......... same disk write error. It can't be my HD if it's replicated on two different machines with two different OS's. Mac OS 10.14.6 Mojave and Windows 10 on a Dell Inspiron 14. I've tried three times reaching someone in support here at Hinterland and cannot get a response (everytime the message was apparently received (as per the response email...) but I've had no answer/ followup since February 28) so this is my last opportunity. I'm at a dead end. Please help. I've played actually hundreds of hours and was in the middle of a 400 day survival game so this all really sucks...