Bug name: Game fails to load past the company logo while the music continues to play
Bug description: After downloading and install the game for the first time my daughter is unable to load the game. She gets the company logo to appear on the screen then it freezes. The music does continue to play.
OS (PC, Mac, etc.): Mac OS X Version 10.9.5; 8 Gig Memory
Repro steps: From a fresh install try to launch the game.
Screenshot if it's relevant: N/A, but can get a picture if needed.
Coordinates in the world if it's relevant: N/A
Additional troubleshooting steps:
Tried to use the -force-d3d9 flag
Tried to use the -graphics-low flag
Tried to check "verify integrity of game cache"
Tried to reinstall the game
Log file: http://pastebin.com/Uwbw5m0j