asvp_nana Posted September 25, 2015 Posted September 25, 2015 So when ever i load the game on steam, and it tells me to press any key to continue ,and i do after that it just crashes, and i just bought the game yesterday. This is really getting me angry because i really want to play the game but its not letting me. Can someone please help me and tell me what i should do if it continuously crashes?
Guest Support Posted September 25, 2015 Posted September 25, 2015 We need more information in order to figure out why the game crashes when you play.First thing to try are the steps outlined here:viewtopic.php?f=56&t=7888If the main steps don't work, please let us know your system specs, and if you can attach your debug output log file, the team can check what's stopping you from running the game in order to get you up and running again as quickly as possible.SUBMITTING YOUR DEBUG LOG FILES FOR DEVS TO CHECKOn PC, the log is written to the data directory for the game. For Steam, this would look like:C:\TheDirectoryYouInstalledSteamTo\steamapps\common\TheLongDark\tld_Data\output_log.txtFor Mac, the debug log is written to: ~/Library/Logs/Unity/Player.logNote that ~ above is your home folder (little house icon).It's possible the Library folder will be hidden. You can make it show up by typing the following into Terminal:chflags nohidden ~/LibraryThank You
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