support Winter mute, espiode 3 after upgrade not saving, unable to load game

[Patt]

Ok, so the update came and all the saves were gone. Start to play again then.

So I started episode 3 and saw the autosave option before I left it, came back to play more, click on episode 3 and takes me to a new game. So ok, the episode 3 intro takes forever even skipping the dialog, because I know inside there, there's an option to load the game, so I went through all the intro again, and load game is gray out. So I think maybe it didn't save it correctly so, start playing a little bit until the autosave option appeared on the screen and save it twice, I restart the whole thing and again, after selecting episode three send me to the start of the episode, again skip the intro and the load game option is gray out. Do I need to do something, or it's in your end? I'm on Xbox One.

[Patt]

I have another update today, check it and the game its saving now. Thank you.

[Admin]

On 3/31/2023 at 9:40 AM, Patt said:

I have another update today, check it and the game its saving now. Thank you.

We're glad this helped. Please don't hesitate to reach out again in the future if you need assistance.