Eimyria Posted October 8, 2021 Share Posted October 8, 2021 I am trying to get medical supplies from the infirmary at the beginning of part 4. I have reached the window I need to climb through, and focusing my reticule on the window displays “window”, but when I press A to interact, nothing happens. I have tried different angles and distances, as well as pressing every single button on my controller. Anyone else having this issue, specifically other Switch users? If so, any ideas how to get past this? Link to comment Share on other sites More sharing options...
JRiem Posted October 8, 2021 Share Posted October 8, 2021 I think I used A. My issue was finding the window in the first place, but once I got that Window prompt, I was able to open it. Link to comment Share on other sites More sharing options...
TheBriss Posted October 9, 2021 Share Posted October 9, 2021 I'm having the same issue on Switch. I reseted the game a couple of times but nothing happens when I'm in front of the window except the dot and the word window. Pressing A in every angle possible doesn't do anything. Link to comment Share on other sites More sharing options...
Eimyria Posted October 9, 2021 Author Share Posted October 9, 2021 Okay, I contacted Hinterlands Support, and while they didn’t have an instant fix, they did suggest a solution. I basically just restarted the episode, and when I got to the window again I was able to climb through. It was annoying to have to replay the beginning, but at least I can continue with the game. I hope this helps! 1 1 Link to comment Share on other sites More sharing options...
bennyp Posted November 2, 2021 Share Posted November 2, 2021 I had the same issue on Switch. Restarting the episode also solved the problem for me, but not before spending a lot of time searching for a different way in to the infirmary and getting frustrated. My guess is that this may have happened because I started episode 4 by choosing Resume from the main menu, instead of selecting episode 4 outright. When the episode was restarted, I noticed that things other than the malfunctioning window were different. The first wolf and the deer it was eating outside the gate weren't there before, and some doors were now active that weren't previously. A similar thing happened to me in episode 1 where somehow the game went into a state where the environment was 'dead' and cutscenes didn't take place, markers missing, etc. Eventually I reached a point in the episode where the screen went black and I was stuck (in the overturned train car). Support instructed me to return to an earlier location (a cave) and the issue should resolve. It did, but after much frustration because there's no clear indication that the game is in this error state until you become stuck and email support or miraculously come upon a thread like this. I imagine others with less patience will drop the game entirely or blame themselves for missing something during gameplay. If somehow you've made it to this thread and found what you were looking for, please join us at the bar! Link to comment Share on other sites More sharing options...
Admin Posted November 2, 2021 Share Posted November 2, 2021 Sorry for the difficulty, but glad you were able to find a workaround. Closing thread as answered. Link to comment Share on other sites More sharing options...
Recommended Posts