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ByST7

Having Issues since episode three update

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Just a few days ago while I was playing episode three and I had a cutscene problem and it took two days to find a solution. Nevertheless there are still some issues that I have to deal with. Normally I used to play this game on medium quality settings with no problem but since the last update I cannot even play over 30 fps on low settings. On the other hand I can barely launch the game. Almost two out of three time its crashes. Firstly disclaimer screen appears then I press a key but cannot go on and then an error occurs right away(tld.exe not working). Low fps is my biggest problem here. Even though I launch the game, having low fps makes this game unplayable.

Edited by ByST7

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First thing, make sure that you are meeting the Recommended Requirements to play The Long Dark. :) https://www.systemrequirementslab.com/cyri/requirements/the-long-dark/12711

You can also try to "verify the integrity of game files" on Steam in case something happened while updating. 

The issue that you are having could very well be a hardware issue since you had to go from playing on medium to low and so forth.

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On 10/28/2019 at 3:01 PM, ByST7 said:

Just a few days ago while I was playing episode three and I had a cutscene problem and it took two days to find a solution. Nevertheless there are still some issues that I have to deal with. Normally I used to play this game on medium quality settings with no problem but since the last update I cannot even play over 30 fps on low settings. On the other hand I can barely launch the game. Almost two out of three time its crashes. Firstly disclaimer screen appears then I press a key but cannot go on and then an error occurs right away(tld.exe not working). Low fps is my biggest problem here. Even though I launch the game, having low fps makes this game unplayable.

Do you have a 34 bit system? Some old processors have stopped being supported, check the most recent dev diary for more specific information if you are being affected by it. 

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No, I have a 64 bit system and I'm on windows 10 by the way. And I just added my laptop system informations below here.

Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60ghz

Memory: 8,00 GB

Operating System: Windows 10 Home Single Language 64 bit

Graphic Cards: Intel(R) HD Graphics 4000, AMD Radeon HD 7600M Series

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According to website that you indicated my laptop meets the minumum requirements and also it meets recommended requirements except for graphic card. As I said there were no such issues until episode three update.

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10 hours ago, ByST7 said:

No, I have a 64 bit system and I'm on windows 10 by the way. And I just added my laptop system informations below here.

Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60ghz

Memory: 8,00 GB

Operating System: Windows 10 Home Single Language 64 bit

Graphic Cards: Intel(R) HD Graphics 4000, AMD Radeon HD 7600M Series

 

4 hours ago, ByST7 said:

According to website that you indicated my laptop meets the minumum requirements and also it meets recommended requirements except for graphic card. As I said there were no such issues until episode three update.

I would say it mostly meets the Minimum Requirements, but I wouldn't say it meets the Recommended Requirements. You stated your Processor is an i5, the Recommended is an i7 so you meet the Minimum Requirements on that. Your RAM is good. Your Graphics Card is close to Minimum, but not Recommended. They give the Recommendations for a reason, it helps things run buttery smooth, but when people only meet the Minimum Requirements things can get rather wonky.

Just like any other game that gets updated, over time the game will require more and more from your PC. Kind of like with The Sims 4 for instance, for the game without all the Expansion Packs etc. people that meet the Minimum Requirements could probably get by with playing it on the Lower Settings, but when Packs and Updates are added it will begin to slow their gaming down. 

The Long Dark is stated to end up having at least 2 more Free Episodes, so if you are having trouble now you may want to look into updating some Drivers, or your PC. 

PS. You could also try doing a CLEAN reinstall just in case. 

Edited by kristaok

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14 hours ago, kristaok said:

 

I would say it mostly meets the Minimum Requirements, but I wouldn't say it meets the Recommended Requirements. You stated your Processor is an i5, the Recommended is an i7 so you meet the Minimum Requirements on that. Your RAM is good. Your Graphics Card is close to Minimum, but not Recommended. They give the Recommendations for a reason, it helps things run buttery smooth, but when people only meet the Minimum Requirements things can get rather wonky.

Just like any other game that gets updated, over time the game will require more and more from your PC. Kind of like with The Sims 4 for instance, for the game without all the Expansion Packs etc. people that meet the Minimum Requirements could probably get by with playing it on the Lower Settings, but when Packs and Updates are added it will begin to slow their gaming down. 

The Long Dark is stated to end up having at least 2 more Free Episodes, so if you are having trouble now you may want to look into updating some Drivers, or your PC. 

PS. You could also try doing a CLEAN reinstall just in case. 

I referred to the website's recommendations as I said I used to play in medium qualities with no problem. Ok game is just updated and my laptop system wouldn't be enough to run the game in medium quality anymore but I assume it should run in low qualities at least. It meets the minumum requirements and it must run. I think there is a something else because low fps isn't the only problem. When I try to launch the game it crashes and stop working. Anyways I'm going to reinstall the game.

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Clean install may help. I just mentioned that it could be an issue with your setup, because usually low fps is linked to that. Good luck in finding out what's up. :)

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Reinstalled and I'm still having issues with launching game. And I can only play on low quality settings. I don't like to play in such quailty but I think I could find a way by upgrading somethings that'd help to play this game in higher settings. Now option of reinstall is eliminated. I'll try my next steps from now on. If this is because of last update I'm afraid my laptop might not even run the game after next update.

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