Suddenly cant screenshot or record.

[FunkyFuggerson]

Im playing TLD on the XBOX 1 and now I suddenly cant screenshot or record. When I go into capture options it says "Game doesn't allow capturing" This worked an hour ago. The heck is happening?

[Guest Support]

Hi @FunkyFuggerson. No changes have been made to the game recently -- it sounds like this may be a local issue with your console.

If you haven't done so already, try doing a full power-cycle. This should flush any lingering system issues and is good first step for any technical problems on Xbox One. You can find more information about different ways you can power-cycle here: https://support.xbox.com/en-US/xbox-one/console/power-cycle-console