ATI graphic issues

[Samski]

Hello,

I have some major technical issues with my Notebook.
I have an ATI HD5850 mobility Radeon and there are always missing textures on screen.
First: I tried everything, but Iam not allowed to update the drive, because the Acer Notebook sucks and won´t work anymore.
Second: I tryed to set off the Catalyst AI and tried to change the settings in game and at Catalyst Control Center.

Please help me.

Here is an example:

http://images.akamai.steamusercontent.com/ugc/499147520056977672/DF9EAD259FA3B45458501D2060368EECBC861A01/?interpolation=lanczos-none&output-format=jpeg&output-quality=95&fit=inside|1024:575&composite-to=*,*|1024:575&background-color=black


Here the debug:


Initialize engine version: 5.3.4f1 (fdbb5133b820)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: ATI Mobility Radeon HD 5850 (ID=0x68a1)
Vendor: ATI
VRAM: 2036 MB
Begin MonoManager ReloadAssembly
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityEngine.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-UnityScript-firstpass.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-UnityScript-firstpass.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-UnityScript.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Assembly-UnityScript.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\EasyRoads3D.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\EasyRoads3D.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\DOTween.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\DOTween.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\SuperSplines.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\SuperSplines.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\HOTween.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\HOTween.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\SampleClassLibrary.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\SampleClassLibrary.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\DecalSystem.Runtime.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\DecalSystem.Runtime.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Rewired_Core.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Rewired_Core.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.ClipperLib.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.ClipperLib.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.Ionic.Zip.Reduced.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.Ionic.Zip.Reduced.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.JsonFx.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.JsonFx.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.Poly2Tri.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Pathfinding.Poly2Tri.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\ch.sycoforge.Decal.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\ch.sycoforge.Decal.dll into Unity Child Domain
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\ch.sycoforge.Util.Attributes.dll (this message is harmless)
Loading C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\ch.sycoforge.Util.Attributes.dll into Unity Child Domain
- Completed reload, in 0.163 seconds
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\System.dll (this message is harmless)
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\UnityScript.Lang.dll (this message is harmless)
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\Boo.Lang.dll (this message is harmless)
<RI> Initializing input.

<RI> Input initialized.

desktop: 1366x768 60Hz; virtual: 1366x768 at 0,0
<RI> Initialized touch support.

UnloadTime: 2.347006 ms
Non platform assembly: data-1764E3E8 (this message is harmless)
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/data-1764E3E8.dll
Non platform assembly: data-17680880 (this message is harmless)
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/data-17680880.dll
Non platform assembly: data-151A0020 (this message is harmless)
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/data-151A0020.dll
Rewired: Searching for compatible XInput library...
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/xinput1_4.dll
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/.\xinput1_4.dll
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/xinput1_4.dll
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/xinput1_4
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/.\xinput1_4
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/xinput1_4
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/libxinput1_4.dll
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/.\libxinput1_4.dll
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/libxinput1_4.dll
Rewired: Found Xinput1_3.dll.
Platform assembly: C:\USER_PROG\Steam\steamapps\common\TheLongDark\tld_Data\Managed\System.Xml.dll (this message is harmless)
LoadMoveData got NULL!

(Filename: Line: 310)

Received stats and achievements from Steam


(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

SteamUserStats.GetAchievement failed for Achievement Chal_Rescue_Complete
Is it registered in the Steam Partner site?

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

SteamUserStats.GetAchievement failed for Achievement Chal_Hunted_Complete
Is it registered in the Steam Partner site?

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 7.933959 ms
-- SystemInfo --
deviceType: Desktop
processorType: Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
processorCount: 4
systemMemorySize: 3767 Mb
operatingSystem: Windows 7 Service Pack 1 (6.1.7601) 64bit
graphicsDeviceID: 0x68A1
graphicsDeviceName: ATI Mobility Radeon HD 5850
graphicsDeviceType: Direct3D11
graphicsDeviceVendor: ATI
graphicsDeviceVendorID: 0x1002
graphicsDeviceVersion: Direct3D 11.0 [level 11.0]
graphicsMemorySize: 2036 Mb
graphicsShaderLevel: 50
supportsRenderTextures: True
supportsShadows: True
supportsStencil: 1
----

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)


Unloading 12573 unused Assets to reduce memory usage. Loaded Objects now: 27447.
Total: 83.268272 ms (FindLiveObjects: 3.597689 ms CreateObjectMapping: 4.335863 ms MarkObjects: 65.607590 ms DeleteObjects: 9.725511 ms)

GAME VERSION: Sandbox Alpha v.326

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/libc
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/.\libc
Fallback handler could not load library C:/USER_PROG/Steam/steamapps/common/TheLongDark/tld_Data/Mono/libc
Setting up 1 worker threads for Enlighten.
Thread -> id: 1020 -> priority: 1


ATI Driver:

Driver Packaging Version 8.713.3.2-100412a-098971C-Acer
Provider ATI Technologies Inc.
2D Driver Version 8.01.01.1010
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0001
Direct3D Version 8.14.10.0735
OpenGL Version 6.14.10.9712
Catalyst™ Control Center Version 2010.0412.1409.23514


I can only play with the Intel on board HD4000 and it sucks, because the game is really nice.

 

I posted this on Steam, but nobody could help me
 

[Guest Support]

Looking at the version number of that driver, you are indeed running drivers that would have compatibility issues.

The first thing you can try is running the game in DX9 mode, but you really should contact Acer to see if they can offer you an update path. 

[Samski]

Hi, I tried it with Acer, but they wrote only deal with it, your Notebook is too old.

Can you please tell me, how to run in DX9 mode?

[Guest Support]

If you go to the folder you installed TLD to (usually C:\Program Files (x86)\Steam\steamapps\common\TheLongDark) you will find a series of batch files. One of them will be called tld_dx9 - Just double click that and the game will run in DX9 mode. 

[Samski]

Thank you, that tip helped a lot!